Richard Miles
Santa Monica,CA
Summary
Accomplished Security Officer with a proven track record at the City of Los Angeles, adept in emergency management and superior customer service. Excelled in implementing resolution strategies, enhancing surveillance operations, and managing crisis situations effectively. Skilled in CCTV monitoring and conflict resolution, consistently achieving significant reductions in security incidents.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Security Officer
City of Los Angeles
LAX
11/5/ - Current
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in City vehicle, and by foot.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Armed Security Officer
ADT
Torrance, CA
03.2001 - 10.2015
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Checked personnel ID badges and issued temporary credentials to visitors.
Armed Security Officer
Executive Protection International
Beverly Hills, CA
10.2001 - 12.2001
Public Safety Officer
Loyola Marymount University
Los Angeles, CA
06.2000 - 09.2001
Trizech Hahn
Mall Patrol Officer
Culver City, CA
08.1990 - 01.1999
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Supply Officer
US Navy
Long Beach, CA
03.1984 - 03.1990
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Managed and maintained accountability for equipment valued at more than $Amount.
- Determined appropriate budget levels and administered expenditures.
Education
Criminal Justice
West LA College
Culver City, CAHuman Behavior
Santamonica College
Santa Monica, CA06.2013
Skills
- Emergency Management
- Stationary surveillance
- CCTV Monitoring
- Threat Management
- Electronic surveillance
- CCTV Surveillance
- Access Control
- Document Management
- Theft prevention training
- Criminal Law
- Dispatch
- Weapons training
- Security Guard License
- Military experience
- Incident Reporting
- Crime prevention methods
- Superior customer service
- Background Investigations
- General security
- Relationship building and management
- Conflict resolution techniques
- Crisis intervention training
- Government security clearance
- Surveillance
- Firearms expert
Certification
CPR,Defensive Tactics,First Aid
Timeline
Armed Security Officer
Executive Protection International
10.2001 - 12.2001
Armed Security Officer
ADT
03.2001 - 10.2015
Public Safety Officer
Loyola Marymount University
06.2000 - 09.2001
Trizech Hahn
Mall Patrol Officer
08.1990 - 01.1999
Supply Officer
US Navy
03.1984 - 03.1990
Security Officer
City of Los Angeles
11/5/ - Current
Criminal Justice
West LA College
Human Behavior
Santamonica College