Richard Miller
Drums,PA
Summary
Seeking the position of Regional Instructor Coordinator and Driver for Safety and Operations for Rohrer Bus Service where I can continue to use my 10 years of experience of safe driving, effective training instruction, and excellent communication skills.
Overview
61
61
years of professional experience
Work History
School Bus Driver and Training Instructor
Rohrer Bus
Drums, PA
10.2012 - Current
- Driving scheduled school routes
- Driving for sport/field trips
- Conducted new hire training on multiple routes with preferred work methods and safety.
- Presented engaging lessons and coursework geared toward reaching students with various learning strengths.
- Motivated Team Member
Insurance Broker
Nationwide Insurance
West Hazleton, PA
11.1982 - 10.2012
- Managed and administered my own Agency selling and servicing: Property and Casualty Ins., Personal and Business lines, Commercial and Business Insurance, Life and Annuities, and Mutual Funds.
- Hired and trained all employees
- Recommended type and amount of coverage based on analysis of customers' circumstances
- Calculated quotes and educated potential clients on insurance options.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Life Insurance Agent
Metropolitan Life Insurance
Hazleton, PA
01.1972 - 10.1982
- Sold and serviced Life Insurance, Annuities, and Property & Casualty Lines
- Contributing team member of the Hazleton office which was the top producer in the production of Life Insurance
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Automobile Salesperson
Steckert Pontiac
Hazleton, PA
05.1971 - 06.1972
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Automobile Sales and Service Manager
Wright Motor Sales (Oldsmobile And Cadillac)
Hazleton, PA
04.1962 - 05.1971
- Service Manager for new and used vehicles through the auto body shop
- Sold new and used vehicles
- Collaborated with Executive Team to create a significant business expansion and begin a successful lease program.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Established schedules to improve service and reduce labor costs, promoting customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Hazleton High School
Hazleton, PA06.1962
Skills
- Operational Procedures
- Driver Safety Programs
- Driver Support
- Team Goals
- Driver Coordination
- Safe Vehicle Operations
- Critical Thinking
Community
- Actively involved with youth baseball from Little League, Babe Ruth, Legion, and travel as a coach, manager, and board member
- Volunteer of the Year (Freeland, Pa Little League)
- Treasurer and President of the Hazleton YMCA Swim Team Parents' Association
- President of Hazleton High School Band Boosters
- Church Treasurer
- Pastoral search committee member
Timeline
School Bus Driver and Training Instructor
Rohrer Bus
10.2012 - Current
Insurance Broker
Nationwide Insurance
11.1982 - 10.2012
Life Insurance Agent
Metropolitan Life Insurance
01.1972 - 10.1982
Automobile Salesperson
Steckert Pontiac
05.1971 - 06.1972
High School Diploma -
Hazleton High School
Automobile Sales and Service Manager
Wright Motor Sales (Oldsmobile And Cadillac)
04.1962 - 05.1971
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