Ryan Rogers
Almo,KY
Summary
Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
School Bus Driver & Trainer
Calloway County Board Of Education
11.2013 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained Kentucky driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
Customer Service Coordinator
Paschall Truck Lines Inc.
07.2007 - 09.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about services.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained and managed customer files and databases.
- Coordinated logistics for customer orders.
- Conferred with sales team members to evaluate processes and improve integration of after-sales assistance.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Bachelor of Science - Business Administration
Murray State University
Murray, KY05.2002
Skills
- Operational Safety
- Logistics Expertise
- Passenger Safety
- Student Interaction
- Equipment Monitoring
- DOT Requirements
- School Bus Policies
- Route Logs
- Operational Procedures
- Commercial Drivers License (CDL)
- Database Management
- Routing Procedures
Timeline
School Bus Driver & Trainer
Calloway County Board Of Education
11.2013 - Current
Customer Service Coordinator
Paschall Truck Lines Inc.
07.2007 - 09.2017
Bachelor of Science - Business Administration
Murray State University
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