Proven track record of enhancing passenger safety and satisfaction, notably with Cedar Rapids Community School District, by leveraging strong communication skills and comprehensive knowledge of emergency procedures. Achieved significant improvements in operational efficiency and training programs, demonstrating dependable leadership and a commitment to safety-focused driving practices.
Overview
21
21
years of professional experience
Work History
School Bus Driver & Trainer
Cedar Rapids Community School District
09.2018 - Current
Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Drove bus along assigned route, picking up students.
Transported passengers safely along prescribed routes according to tight schedules.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
Communicated information to parents to promote good communication and transparency.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
Assisted in training new drivers and maintaining driver certifications.
Executed proper and timely loading and unloading of passengers.
Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
Developed lesson plans, instructional materials and written practice tests for ELDT training courses.
Dump Truck Driver
McMurrin Trucking
05.2019 - 08.2020
Safeguarded road users'' safety while transporting large loads through strict compliance with weight limits and securement procedures.
Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
Promoted a positive working relationship with clients through professional communication and consistent adherence to deadlines.
Fastened chains, straps, covers, and binders to secure load during transit.
Operated with safety and skill to avoid accidents and delays.
Assisted in the completion of construction projects through timely transportation of demolition debris to designated sites.
Weighed in and out at scales for load ticketing and legal weight compliance.
Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
Maneuvered diverse vehicles on lots with obstacles and limited space.
Streamlined communication with dispatch personnel, providing regular updates on progress and timely notification of any delivery issues encountered.
Maximized fuel efficiency by carefully planning routes that optimized travel time and minimized idle periods during deliveries.
Mitigated potential hazards at job sites by consistently following standard operating procedures for loading, unloading, and securing materials within the dump bed area.
Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
Maintained truck logs or time recordings as required by state and company policies and regulations.
Safely drove truck and materials to various destinations in Washington, Oregon, Idaho, Wyoming, Nebraska, Minnesota, Missouri, & Iowa.
Assistant Kitchen Manager
Hy-Vee Market Grille
06.2016 - 09.2018
Checked and tested foods to verify quality and temperature.
Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
School Bus Driver
College Community Schools
03.2012 - 09.2018
Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Drove bus along assigned route, picking up students.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Communicated information to parents to promote good communication and transparency.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Obeyed federal, Iowa and local traffic laws and regulations to enable safe transportation outcomes for participants.
Encouraged culture of respect and cooperation among students, leading to more harmonious travel experience.
Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
Office Manager
H&R Block
11.2003 - 04.2012
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Developed detailed plans based on broad guidance and direction.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Education
No Degree - Culinary Arts & Business Management
Kirkwood Community College
Cedar Rapids, IA
05.2026
High School Diploma -
Prairie High School
Cedar Rapids, IA
05.1994
Skills
Dependable and reliable
Effective communication skills
Safety-focused
Safe Driving Practices
Commercial driving
Special Needs Assistance
Emergency Procedures
Route Planning & Navigation
Transporting Students
Defensive Driving
DOT Regulations
Pre-Trip & Post-Trip Inspections
Proficient in Google Sheets, Docs, Slides
Bus evacuation drills
Timeline
Dump Truck Driver
McMurrin Trucking
05.2019 - 08.2020
School Bus Driver & Trainer
Cedar Rapids Community School District
09.2018 - Current
Assistant Kitchen Manager
Hy-Vee Market Grille
06.2016 - 09.2018
School Bus Driver
College Community Schools
03.2012 - 09.2018
Office Manager
H&R Block
11.2003 - 04.2012
No Degree - Culinary Arts & Business Management
Kirkwood Community College
High School Diploma -
Prairie High School
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