Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Morales

Winnetka,CA

Summary

Well-qualified Customer Service Rep familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Brand Representative

Abercrombie & Fitch
10.2023 - Current
  • Increased brand awareness by conducting product demonstrations and engaging with customers.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Collaborated with team members to develop innovative marketing strategies for promoting the brand.
  • Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.

Church Volunteer

Restauracion Church
01.2019 - 09.2021
  • Enhanced community engagement by organizing and leading various church volunteer activities.
  • Improved communication within the congregation through regular newsletter updates on ongoing volunteer initiatives.
  • Coordinated with other volunteers to create a welcoming environment at worship services and special events.
  • Provided compassionate support to congregation members in need of assistance, offering both practical help and emotional support.
  • Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.

Education

Business Office Administration Certificate - Office Administration

UEI College
Reseda, CA
04.2024

High School Diploma -

Birmingham Community Charter High School
Van Nuys, CA
06.2023

Skills

  • Revenue Generation
  • Brand building
  • Campaign Management
  • Product Demonstrations
  • Bilingual Sapnish/Englis
  • Customer Relations
  • Brand Awareness
  • Customer Engagement
  • Business Growth

Languages

Spanish
Native or Bilingual

Timeline

Brand Representative

Abercrombie & Fitch
10.2023 - Current

Church Volunteer

Restauracion Church
01.2019 - 09.2021

Business Office Administration Certificate - Office Administration

UEI College

High School Diploma -

Birmingham Community Charter High School

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Richard Morales