Richard Morrison
Ada,OK
Summary
Dynamic leader with a proven track record at Ram Jack Foundation Repair Sys, adept in Operations Management and fostering Team Collaboration. Excelled in enhancing operational efficiency and employee development, achieving significant improvements in productivity. Skilled in strategic planning and negotiation, consistently delivering high-quality outcomes and fostering strong professional relationships.
Overview
24
24
years of professional experience
Work History
Part Owner / Operator
Ram Jack Oklahoma ( RJMG )
01.2022 - 02.2024
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.
Chief Operating Officer
Ram Jack Foundation Repair Sys
03.2011 - 01.2022
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Operations Manager
Park West Landscape
04.2004 - 09.2008
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Manage
AAA Landscape
01.2000 - 04.2004
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Valley High School
Las Vegas, NVSkills
- Customer Relations
- Operations Management
- Performance Analysis
- Human Resources
- Small business operations
- Verbal and written communication
- Project estimating
- Quality Management Systems
- Staff Management
- Strategic Planning
- Staff hiring
- Project Management
- Employee Development
- Business Management
- Bidding processes
- Team Oversight
- Negotiation
- Partnership Development
- Business Planning
- Talent Development
- Budget Development
- Consulting
- Contract Management
- Labor Relations
- KPI Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Effective leader
- Operational Efficiency
- Staff training/development
- Team building
- Task Prioritization
Timeline
Part Owner / Operator
Ram Jack Oklahoma ( RJMG )
01.2022 - 02.2024
Chief Operating Officer
Ram Jack Foundation Repair Sys
03.2011 - 01.2022
Operations Manager
Park West Landscape
04.2004 - 09.2008
Manage
AAA Landscape
01.2000 - 04.2004
High School Diploma -
Valley High School
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