Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Richard Munoz

Madison

Summary

Dynamic Laser Technician with a proven track record at Polaris Industries, excelling in equipment maintenance and employee training. Adept at troubleshooting complex systems and ensuring safety compliance, I deliver exceptional customer service while optimizing operational efficiency. Committed to excellence, I leverage my technical skills to enhance productivity and foster a secure work environment.

Overview

4
4
years of professional experience

Work History

Laser Technician

Polaris Industries
Madison
01.2024 - 03.2025
  • Operated laser cutting machines for precision part fabrication.
  • Maintained equipment by performing regular inspections and routine repairs.
  • Implemented safety protocols to ensure a secure work environment.
  • Trained new technicians on equipment operation and safety practices.
  • Documented machine settings and production logs for process tracking.
  • Utilized a variety of tools and test instruments to troubleshoot hardware, software, and operational issues with lasers.

Cashier/Restaurant Waiter

Golden Corral Buffet and Grill
Miami
01.2023 - 10.2023
  • Processed customer transactions accurately and efficiently at Golden Corral Buffet and Grill.
  • Assisted customers with menu selections and answered questions about offerings.
  • Collaborated with team members to ensure smooth dining experiences for guests.
  • Handled cash, credit, and gift card transactions while ensuring security protocols.
  • Managed customer inquiries and resolved issues in a friendly manner.
  • Provided excellent customer service to members and guests.

HVAC Assistant

Self Employed
Miami
03.2021 - 12.2022
  • Assisted in installation of HVAC systems for residential and commercial clients.
  • Conducted routine maintenance on heating and cooling units to ensure optimal performance.
  • Collaborated with clients to diagnose HVAC issues and recommend appropriate solutions.
  • Utilized hand tools and power equipment during repair and installation tasks.
  • Maintained accurate records of service calls and repairs performed for customer reference.
  • Supported the lead technician in troubleshooting complex HVAC system problems.
  • Assisted in installing, repairing and maintaining HVAC systems.

Education

High School Diploma -

Lincoln Marti Schools
Miami, FL
06-2021

Skills

  • Customer service
  • Transaction processing
  • HVAC troubleshooting
  • HVAC installation
  • Laser operation
  • Equipment maintenance
  • Employee training
  • Software installation
  • Hardware troubleshooting
  • Safety compliance
  • Cash handling procedures

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Laser Technician

Polaris Industries
01.2024 - 03.2025

Cashier/Restaurant Waiter

Golden Corral Buffet and Grill
01.2023 - 10.2023

HVAC Assistant

Self Employed
03.2021 - 12.2022

High School Diploma -

Lincoln Marti Schools

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