Richard Ngo
Phoenix,AZ
Summary
Experienced with assisting in academic and administrative tasks, ensuring seamless operations. Utilizes organizational skills to manage schedules, resources, and communications effectively. Knowledge of fostering supportive and collaborative environment.
Overview
5
5
years of professional experience
Work History
Student Assistant, Mathematics Department
University of San Diego
11.2023 - Current
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Mathematics Tutor
University of San Diego
08.2023 - Current
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Adapted lesson plans according to individual needs, ensuring all students received appropriate levels of challenge and support.
Shift Manager
Raising Cane's
12.2020 - 12.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Science - Computer Science And Mathematics
University of San Diego
San Diego, CA05-2027
Skills
- Data organization
- Leadership qualities
- Strong organization
- Administrative tasks
- Project management
- Project coordination
- Data gathering
Languages
Vietnamese
Native or Bilingual
Timeline
Student Assistant, Mathematics Department
University of San Diego
11.2023 - Current
Mathematics Tutor
University of San Diego
08.2023 - Current
Shift Manager
Raising Cane's
12.2020 - 12.2025
Bachelor of Science - Computer Science And Mathematics
University of San Diego
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