Richard OBrien
Martins Famous Potato Rolls
RALEIGH,NC
29
years of professional experience
Operations Professional experienced in inventory management, business operations, and customer relationship management. Achieved smooth production and timely delivery through effective cash flow control and quality maintenance. Focused on enhancing operational efficiency and fostering strong customer relationships.
Work History
Owner/Operator Bread Route (Rt.48501
8 Years 9 Months- Oversaw inventory levels, replenishment, and stock rotation to support uninterrupted bakery distribution.
- Directed daily operations to maintain production flow, quality standards, and on-time order fulfillment.
- Coordinated equipment maintenance and sanitation practices to reduce downtime and protect food safety.
- Monitored product quality throughout production to ensure consistency with specifications and customer expectations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Receiving DSD Clerk
1 Year 8 Months- Organized backroom inventory, received deliveries, and matched items against shipping documents
- Maintained clean, safe sales areas by following store sanitation and merchandising standards
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Sales Back Office Assistant
20 Years 10 Months- Managed order entry, invoice accuracy, and sales documentation for smooth back office operations.
- Coordinated customer inquiries, resolving discrepancies and maintaining accurate account records.
- Processed purchase orders, credits, and returns while ensuring compliance with company procedures.
- Reconciled shipment details with inventory records to support timely order fulfillment.
- Streamlined communication between sales, warehouse, and accounting teams to reduce processing delays.
Education
High School Diploma
Skills
Inventory management
Operations management
Business operations management
Cashflow management
Preventative maintenance
Production management
Documentation and reporting
Business management
Strategic planning
Cash Flow management
Equipment upkeep
Timeline
Owner/Operator Bread Route (Rt.48501
Martins Famous Potato Rolls
01.2018 - 10.2026Read More
Receiving DSD Clerk
Lowes Foods LLC
04.2017 - 12.2018Read More
Sales Back Office Assistant
Mims Distributing
07.1997 - 05.2018Read More
Enloe Magnet High School
High School Diploma
Read More