Richard Polonsky
Venice,FL
Summary
Dynamic leader with extensive experience in operations management and staff development, honed at Bocca Lupo, Inc. Excelled in enhancing customer service and health and safety compliance, achieving significant improvements in restaurant performance. Skilled in fostering team productivity and maintaining high standards of quality, contributing to substantial business growth.
Overview
9
9
years of professional experience
Work History
General Manager of Operations
Bocca Lupo, Inc.
02.2022 - Current
- Greeted customers, providing friendly, welcoming customer service.
- Managed job recruiting, hiring and training process.
- Delegated 50+ employee work schedules and tasks, providing feedback and constructive criticism as needed.
- Generated restaurant target sales, analyzing weekly data to make improvements, and monthly inventory.
- Oversee food preparation and presentation to ensure high standards of quality.
- Maintain health and safety protocols.
- Oversee ordering of food and liquor of restaurant.
General Manager and Assistant
Bocca Lupo. , Inc.
09.2015 - 02.2022
- Greeted customers, providing friendly, welcoming customer service.
- Managed job recruiting, hiring and training process.
- Delegated 50+ employee work schedules and tasks, providing feedback and constructive criticism as needed.
- Generated restaurant target sales, analyzing weekly data to make improvements, and monthly inventory.
- Oversee food preparation and presentation to ensure high standards of quality.
- Maintain health and safety protocols.
- Oversee ordering of food and liquor of restaurant.
Education
High School Diploma -
Raritan High School
Hazlet, NJ06-1987
Skills
- Staff Development
- Operations Management
- Health and safety compliance
- Production
- Customer Service
Timeline
General Manager of Operations
Bocca Lupo, Inc.
02.2022 - Current
General Manager and Assistant
Bocca Lupo. , Inc.
09.2015 - 02.2022
High School Diploma -
Raritan High School
Similar Profiles
Francisco ValenciaFrancisco Valencia
Pizza Chef Assistant at Pizza Bocca LupoPizza Chef Assistant at Pizza Bocca Lupo
Zinhle MthembuZinhle Mthembu
Quality Control at Lupo BakeryQuality Control at Lupo Bakery
Samuel TranSamuel Tran
Sales Associate at Lupo BiancoSales Associate at Lupo Bianco