Richard Pryately
Asheville,NC
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. High-performing sales leader with over 10 years of progressive experience contributing to organizational success through high-level strategy and the implementation of operational excellence. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Debt Settlement Advisor
United Debt Settlement
08.2023 - 03.2024
- Effectively manages a high-volume of inbound and outbound customer calls
- Answered a constant flow of customer calls up to 20 calls per minute.
- Evaluated consumer reports on a monthly basis.
- Managed high call volume with tact and professionalism.
- Top 5 Agent out of 100 in the October, November, and December 2023
Home Mortgage Consultant
Wells Fargo
12.2020 - 08.2023
- Platinum Performer Q2, Q3, Q4 2021 Top 10% in the Nation
- Manage $200+ million in client assets, anticipate client needs, and provide outstanding customer service to high-net worth clients in all aspects of relationship management.
- Located and proposed new potential business partnerships by contacting potential partners and attending networking events which resulted in 10 new strategic partnerships.
- Increased profit margins by 25% through maximizing new product introductions.
- Produced reports outlining financial data to assist management with making strategic partnerships.
Sales Representative
Verizon Cellular Sales
09.2017 - 12.2020
- Blue Blazer 2018 Top 10% gross sales in North Carolina
- Blue Blazer 2019 Top 10% gross sales in North Carolina
- Blue Blazer 2020 Top 10% gross sales in North Carolina.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development. Utilized social media marketing to maximize door swings and increased traffic by 30%.
- Monitored competitor activities and innovations to stay ahead and proactively adjust strategies.
- Consistently exceeded sales quotas for mobile devices and services. Consistent in making gross profit goals, securing on average $10,000 in gross profit per month. As well as attaining 20 new lines per month.
Education
BSBA General Marketing -
Appalachian State University
Boone, NCSkills
- Relationship Building
- Strategic Planning
- Data Interpretation
- Client Engagement
- Compliance requirements
- Research abilities
- Critical Thinking
- Attention to Detail
- Problem-Solving
- Decision-Making
Accomplishments
- Achieved Platinum Performer at Wells Fargo by completing numerous calls and was available to clients for 12 hours per day Monday-Friday.
- Achieve Blue Blazer with Verizon Wireless for 3 years in a row through effectively helping with customer needs even when I was not at the office and working to resolve customer service issues from home.
- Documented and resolved customer needs and hurdles by remaining in constant communication with senior management to resolve pricing exceptions which led to increasing sales revenue by 20%
Timeline
Debt Settlement Advisor
United Debt Settlement
08.2023 - 03.2024
Home Mortgage Consultant
Wells Fargo
12.2020 - 08.2023
Sales Representative
Verizon Cellular Sales
09.2017 - 12.2020
BSBA General Marketing -
Appalachian State University
Similar Profiles
Yana KingsleyYana Kingsley
National Sales Manager at United Debt Settlement, LLCNational Sales Manager at United Debt Settlement, LLC
Brittany SaffordBrittany Safford
Client Support Manager at United Debt SettlementClient Support Manager at United Debt Settlement
MANAVI GARGMANAVI GARG
Business Associate at Freed- India's First Debt Settlement CompanyBusiness Associate at Freed- India's First Debt Settlement Company