Richard Reed
Dover,DE
Summary
Kitchen Staff
- For kitchen staff I had to work efficiently under tense situations during busy times.
- Capable of using what some would call dangerous equipment in a safe manner
- Hardworking and enthusiastic to ensure the job is done its best
- Able to uplift and energize the people around me so it creates a comfortable work space
Delivery Driver
- Offered on time consistency while being safe while on the road
- Friendly and reassuring to customers to gain their trust and loyalty
- While delivering I also had to take phone calls such as food orders, complaints, etc...
- Able to calm tense situations down by reassuring the customer that the problem will be fixed
- Gained trust of my co-workers by making sure I'm doing the best job so it does not come back on them
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Staff/ Delivery Driver
Grotto Pizza
08.2019 - Current
Kitchen Staff
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared food accordingly to the customers desires.
- Followed food safety practices and sanitation guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Operated food slicers, and grinders in accordance with safety guidelines
- Offered help when others were under stress or unable to complete their duties
Delivery Driver
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians, myself and other vehicles.
- Experience with deescalating tense situations with customers by being friendly and apologetic even if I was not at fault
- Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
Education
No Degree - Human Services
Delaware Technical Community College
100 Campus Dr, Dover, DE, 19901High School Diploma -
Poly-Tech High School
823 Walnut Shade Rd, Woodside, DE, 1998006-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint resolution
Certification
- CPR Certified
Timeline
Kitchen Staff/ Delivery Driver
Grotto Pizza
08.2019 - Current
No Degree - Human Services
Delaware Technical Community College
High School Diploma -
Poly-Tech High School
Similar Profiles
Kiera GeraceKiera Gerace
Food Service Worker at Grotto PizzaFood Service Worker at Grotto Pizza
Alexa WagenhofferAlexa Wagenhoffer
Bartender at Grotto PizzaBartender at Grotto Pizza
Nina Burns-SkrobotNina Burns-Skrobot
Counter/Server at Grotto PizzaCounter/Server at Grotto Pizza
Shelby BirdShelby Bird
Environmental Services Housekeeper at CrothallEnvironmental Services Housekeeper at Crothall
Bruce MacConnellBruce MacConnell
Senior Operations Lead at Collect Event GroupSenior Operations Lead at Collect Event Group