Summary
Overview
Work History
Education
Skills
Accomplishments
Spotlight of Excellence
Hobbies and Interests
References
Timeline
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Richard Reed

Alcoa,TN

Summary

Dedicated professional with two years of experience specializing in elderly and homeless individuals. Skilled in performing comprehensive client assessments and creating personalized care plans. Strong skills in needs assessment, care plan formulation, and advocacy for client wellness.

Overview

8
8
years of professional experience

Work History

Project LIVE Case Manager

Knoxville CAC
08.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations, and confidentiality requirements.
  • Developed individualized care plans with input from clients and their families.
  • Monitored ongoing cases closely, adjusting case management strategies as needed, based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Manage a caseload of 25 clients, providing ongoing support, documentation, and case management services.
  • Assisted 48 individuals in securing stable housing.

Activity Instructor

Blount County Schools
05.2017 - 08.2023
  • Provided feedback, guidance, and support to students on participation and performance.
  • Monitored student progress, and provided individualized instruction to meet student needs and goals.
  • Worked closely with students and parents to boost overall student success.
  • Organized activities to promote learning and increase student enjoyment.
  • worked with over 40 children.

Education

Bachelor of Science - Psychology

Lipscomb University
Nashville, TN
05-2026

Skills

  • Effective communication
  • Activity organization
  • Team sports
  • Providing guidance
  • Case management
  • Active listening
  • Relationship building
  • Positive attitude
  • Goal setting
  • Clear communication
  • Community outreach
  • Case documentation
  • Resource navigation

Accomplishments

  • Providing uncompromising care, love, and service to the students and fellow employees of Blount County Schools.
  • Navigated housing voucher programs (e.g., Section 8, HUD-VASH) to help clients obtain long-term housing solutions.
  • Connected clients with employment, benefits (e.g., SSI/SSDI, SNAP), and mental health services to support long-term housing retention.
  • Assisted clients in completing housing applications, attending interviews, and preparing for inspections.

Spotlight of Excellence

Providing uncompromising care, love, and service to the students and fellow employees of Blount County Schools

Hobbies and Interests

  • Team Sports
  • Playing Sports
  • Video Gaming
  • Music
  • Watching Movies and TV Shows

References

Megan Lay

Project LIVE Program Manager

Knoxville CAC

Email: Megan.lay@knoxcac.org

Phone: (865)-399-1484

Relationship: Supervisor

Kathryn Pennington

FOCUS Ministries Case Manager

FOCUS Ministries

Phone: (865)-297-7242

Relationship: Former Colleague

Timeline

Project LIVE Case Manager

Knoxville CAC
08.2023 - Current

Activity Instructor

Blount County Schools
05.2017 - 08.2023

Bachelor of Science - Psychology

Lipscomb University