Richard Rettinghaus
ANKENY,IA
Summary
Hardworking in the field dept bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Versatile & skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Forward-thinking professional offering more than 20 years of experience working in demanding, deadline-driven environments. Excellent skills servicing all types of on-highway, off-highway equipment, generators, and transfer switch systems, making repairs and conducting warranty work. Traveled across the state of Iowa keeping customers equipment up to date on general maintenance and operational in time of need. During my career I enlisted in the US Army in 2004 and serving through 2012. My Mos was 63B all wheeled mechanic. In my career in the Army I deployed overseas during the Iraq war twice: 2005-2006 and 2007-2008. I was honorably discharged in 2012 ending my military career.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Service Technician
Interstate Power Systems
08.2003 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers at start up.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Completed generator start up and semi and annual services and inspections on generators and transfer switch inspections to keep customers sites operational on a variety of engines MTU, CAT, John Deere, Cummins, Generac, Kohler, etc.
- Trained new techs on our equipment
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed annual service and inspections on Clarke Fire Pumps and also completing Clarke Fire Pump start ups along with service calls to keep emergency fire systems operational.
- Kept customers operational when site equipment goes down by hooking up rental backup power to their sites.
- Completed service and inspections on CNG Us Gain sites to keep their NG fueling stations operational.
- Followed safety procedures to avoid injuries in field.
Education
Diesel Technology
Western Iowa Tech Community College
Sioux City, IA08.2001
High School Diploma -
Battle Creek-Ida Grove Senior High School
Ida Grove, IA05.1999
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
- Preventive Maintenance
- Technical Troubleshooting
- Teamwork and Coordination
- Mechanical Aptitude
- Training and mentoring
Certification
- Detroit 60 series certified training
- Mercedes 900 and 4000 series training
- DD13, DD15, & DD16 series training
- Gen 1 & Gen 2 training
- Electrical Diagnostics training
- Pico Scope training
- 1000 series MTU training
- ECU 7 & ECU 8 training
- 1600 series MTU training
- CHP EM1l MTU 4000 series gas systems
- MIP/MMC V3 S1/l MTU 4000 series gas systems
- ECU -9 E1/L MTU 4000 series gas systems
- Asco 300 series training
- Clarke fire pump training
- CNG Us Gain NG training
Timeline
Field Service Technician
Interstate Power Systems
08.2003 - Current
Diesel Technology
Western Iowa Tech Community College
High School Diploma -
Battle Creek-Ida Grove Senior High School
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