Richard Rivas
Sacramento,Ca
Summary
Reliable and safety-conscious delivery driver with 6 years of experience in transporting goods, ensuring timely delivery, and providing excellent customer service. Seeking to contribute my skills to a dynamic team and help streamline delivery operations.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Zephyr Express
08.2016 - 10.2021
- Delivered products to both residential and business customers, adhering to specific delivery schedules.
- Operated company vehicles safely and followed all traffic regulations.
- Resolved customer complaints and ensured satisfaction with deliveries.
- Managed delivery paperwork and recorded mileage logs accurately.
- Basic vehicle maintenance knowledge.
- Strong knowledge of GPS systems and delivery route planning.
Forklift Driver
DuraVent
10.2013 - 08.2016
- Shipping and receiving department
- Pick orders and load them onto trucks
- Replenish stock of warehouse merchandise.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Located proper slots on storage racks and set pallets in place with forklift.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Visions Recycling Paint
06.2010 - 10.2013
- Inspected inventory to verify sufficient stock
- Requested restock of product in low supply
- Assisted in the paint production assembly line.
Customer Service Representative, Warehouse Worker.
All Propane LPG
10.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Electrical hazards / safety Electrical theory / -
High School Diploma -
Dixon High School
Dixon, CABasic Electrician Course -
Fairfield Adult School
Fairfield, CA12.2018
Skills
- Forklift certified
- Sit Down
- Stand Up
- Cherry Picker
- Familiar with proper use of grinders, surface grinders
- Drill press, saws
- Commercial Drivers License
- Micrometers, and various types of power tools and hand tools
- Punctual
- Self-motivated
- Proficient in Microsoft Excel
- Maintaining Clean Work Areas
- Customer Satisfaction
Timeline
Customer Service Representative, Warehouse Worker.
All Propane LPG
10.2021 - Current
Delivery Driver
Zephyr Express
08.2016 - 10.2021
Forklift Driver
DuraVent
10.2013 - 08.2016
Visions Recycling Paint
06.2010 - 10.2013
Electrical hazards / safety Electrical theory / -
High School Diploma -
Dixon High School
Basic Electrician Course -
Fairfield Adult School
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