Richard R. Liguori
Cary,North Carolina
Summary
Proficiency in Project management, Wide area and Local Area Network Design; solid troubleshooting, debugging, and problem-solving skills; software design and test engineering experience; able to work well in demanding environments and meeting deadlines individually or as part of a team.
Overview
41
41
years of professional experience
Work History
Manger of Networks and Telecommunications and Security/Help Desk Manager
WAKE RADIOLOGY
Raleigh, NC
03.2007 - Current
- Tasked with maintaining and supporting the Wake Radiology Data and Voice network at the corporate headquarters and 16 other locations.
- Supported Wake network cybersecurity efforts against internet threats
- Designed and implemented secure connectivity solutions for external entities
- Oversee contracts for Fiber circuits and phone lines
- Oversee contracts for network group hardware and software devices
- Manage staff of the IT help desk, which includes coverage, training, and performance evaluations.
- Developed private network connections for Wake offices, hospitals, and locations as necessary
- Oversee VOIP telephone system
- Managed network enhancement using monitoring tools for prompt problem identification
- Adhered to stringent HIPAA privacy guidelines for IT operations
- Secured company confidential information during network transmission
- Implement changes to firewall and Cisco ASA configurations when necessary
- Recommended suitable network hardware including routers and switches
- Assisted in budget preparation
- Enhanced cybersecurity measures by tracking malicious attacks
- Oversee installation of LAN cabling on demand
Communications Technologies Manager/Engineer for South East Region
BAYER CORPORATE BUSINESS SERVICE
RTP, NC
09.2000 - 03.2007
- Supported and enhanced the Bayer local and Wide Area network
- Oversaw technological troubleshooting efforts for multiple facilities in the Southeast
- Provide continuous 24x7 support
- Handled ticket responses within designated timeframes to maintain adherence to corporate SLAs
- Lead network management team for successful project execution.
- Upgraded Bayer Crop Science Woodbine GA plant's network from Nortel to Cisco
- Directed the integration of additional fiber accommodating advanced network hardware
- Stage and configure new devices without disrupting current network operations
- Conducted assessments for placement of new Cisco wireless access points across meeting spaces.
- Enhanced operational efficiency through VLAN implementation
- Handled infrastructure maintenance across multiple locations
- Coordinated with service providers to resolve network problems
- Resolved technical problems related to network access in partnership with client support team
- Resolved client-reported problems through structured tracking
- Led IS projects and coordinated with Plant engineering teams
- Collaborated with IS groups to resolve technical problems through advanced troubleshooting methods
- Managed projects focused on enhancing network performance
- Ensured thorough components oversight at Clayton location through advanced monitoring tools
- Acted as liaison for critical changes affecting validated systems
- Developed redline drawings and test plans as needed
- Facilitated change implementation for various IS modifications across departments
- Manage essential documents required for change meetings
- Ensured optimal operation of barcode wireless networks for Andover and SAP systems
- Awarded three On-The-Spot recognitions at Bayer for exceptional performance
Network Analyst I
INFORMATION TECHNOLOGY SERVICES, DEPT. OF COMMERCE STATE OF N.C.
, NC
06.1999 - 09.2000
- ITS is responsible for the design and implementation and support of network technology providing connectivity to the World Wide Web and other applications needed by the state of North Carolina
- Handled third level support calls received from field service team
- Migrated existing client SMDS ATM circuits to Frame-Relay technology
- Directed the integration of advanced Cisco switching solution at Raleigh ITS campus
- Upgraded network infrastructure with Cisco routers to support video meetings
- Executed migration initiatives for shifting from Novell IPX to pure IP infrastructure
Senior Design Specialist
WITCO CHEMICAL CORPORATION
Greenwich, CT
04.1996 - 06.1999
- Contributed to the design and implementation of LAN/WAN upgrade for SAP at Witco World Wide Headquarters
- Managed headquarters routers and domestic Cisco routers
- Identified and addressed complications impacting network connectivity across broad regions
- Performed router updates addressing Y2K requirements
- Ensured proper configuration of newly deployed routers.
- Managed computer operations within the department
- Oversaw activities of three PC technicians ensuring effective support
- Suggested improvements for existing systems aligning with business goals
- Led Witco’s disaster recovery initiative
- Ensured stability of network infrastructure
Associate Systems Engineer/Novell and e-mail Administrator
THE DANNON COMPANY
Tarrytown, New York
07.1994 - 04.1996
- Managed and administered LAN at Dannon's Central Headquarters
- Implemented the company's first official email communication network
- Guided the implementation of standardized practices for Novell networks
- Devised enhanced backup strategy for file server's
- Supported LAN and wide area connections for Regional Sales offices
- Developed and implemented LAN infrastructure for research center in Minster, Ohio
Lead Senior Communications Analyst
LEVER BROTHERS
New York, New York
06.1993 - 07.1994
SENIOR SYSTEMS CONSULTANT
YIELD TECHNIGLOBAL
Staten Island, New York
03.1992 - 07.1994
Local Area Network Systems Consultant and Administrator
BANKERS TRUST GLOBAL MERCHANT BANKING
New York, New York
03.1992 - 06.1993
INDEPENDENT NOVELL NETWORK CONSULTANT
01.1992 - 03.1992
Associate Test Engineer/Network Administrator
ITT
Clifton, New Jersey
11.1983 - 02.1992
Education
CERTIFIED COMPTIA SECURITY + (PLUS) -
01.2014
CERTIFIED WIRELESS NETWORK ADMINISTRATOR -
05.2005
CISSP - CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL
06.2002
Masters Business Administration - Management Information Systems
NORTH CENTRAL UNIVERSITY
09.2001
CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) -
04.1999
NOVELL Certified Engineer (CNE) -
03.1992
Bachelor of Science - Electronic Engineering
FAIRLEIGH DICKINSON UNIVERSITY
12.1991
Skills
- Incident Management
- System implementation
- Network Administration
- End-user support
- Remote Support
- SLA management
- Helpdesk support coordination
- Hardware diagnostics
References
Available upon Request.
Timeline
Manger of Networks and Telecommunications and Security/Help Desk Manager
WAKE RADIOLOGY
03.2007 - Current
Communications Technologies Manager/Engineer for South East Region
BAYER CORPORATE BUSINESS SERVICE
09.2000 - 03.2007
Network Analyst I
INFORMATION TECHNOLOGY SERVICES, DEPT. OF COMMERCE STATE OF N.C.
06.1999 - 09.2000
Senior Design Specialist
WITCO CHEMICAL CORPORATION
04.1996 - 06.1999
Associate Systems Engineer/Novell and e-mail Administrator
THE DANNON COMPANY
07.1994 - 04.1996
Lead Senior Communications Analyst
LEVER BROTHERS
06.1993 - 07.1994
SENIOR SYSTEMS CONSULTANT
YIELD TECHNIGLOBAL
03.1992 - 07.1994
Local Area Network Systems Consultant and Administrator
BANKERS TRUST GLOBAL MERCHANT BANKING
03.1992 - 06.1993
INDEPENDENT NOVELL NETWORK CONSULTANT
01.1992 - 03.1992
Associate Test Engineer/Network Administrator
ITT
11.1983 - 02.1992
CERTIFIED COMPTIA SECURITY + (PLUS) -
CERTIFIED WIRELESS NETWORK ADMINISTRATOR -
CISSP - CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL
Masters Business Administration - Management Information Systems
NORTH CENTRAL UNIVERSITY
CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) -
NOVELL Certified Engineer (CNE) -
Bachelor of Science - Electronic Engineering
FAIRLEIGH DICKINSON UNIVERSITY
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