Alicia Rodriguez Vargas
Brooklyn
Summary
Dependable and highly motivated security professional with 5 years of continuous security experience (2020-Present), including security supervision, SOC operations, CCTV monitoring, and fire safety. Skilled in leading teams, training new officers, coordinating posts, and maintaining compliance with security and fire guard standards. Bilingual with excellent translation abilities. Certified in CPR/AED and F01/F02 fire guard. Recognized for leadership, reliability, and effective decision-making in high-pressure environments.
Committed medical assistant intern with practical experience in patient care, medical procedures and health administration. Skilled in building strong relationships with patients, maintaining patient confidentiality and adhering to professional ethics. Demonstrated ability to make positive impacts in previous roles by streamlining processes, ensuring smooth operations and improving overall patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security & Camera Monitoring Specialist /Front Desk Receptionist
Versant Media
Manhattan
08.2025 - 01.2026
- Greeted visitors and guests in a professional and courteous manner.
- Answered and directed incoming phone calls and emails.
- Checked in visitors, issued badges, and maintained visitor logs.
- Provided general information and assistance to clients, staff, and guests.
- Maintained a clean, organized front desk and reception area.
- Managed scheduling, messages, and basic administrative tasks.
- Worked closely with security and management to ensure building safety and professionalism.
- Collaborated with teams to address content discrepancies and resolve issues promptly.
- Utilized monitoring tools to track performance across multiple media channels.
- Assisted in training new team members on monitoring protocols and systems.
- Conducted regular audits of media content for accuracy and consistency.
- Communicated findings and recommendations to management for process improvement initiatives.
Translator
Accurate communication
Brooklyn
01.2024 - 01.2025
- Translated conversations and documents between English and Spanish for employees and clients.
- Translated client documents between languages.
- Delivered translation services to clients.
- Facilitated communication for people with limited language proficiency.
- Provided interpretation services during meetings and conferences.
Security Officer / SOC & Fire Guard
Elite Investigations
Queens
01.2020 - 01.2024
- Patrol buildings, control access points, and monitor entrances.
- Watch cameras, identify risks, and respond to alerts in the SOC.
- Complete detailed incident reports and daily activity logs.
- Monitored premises to ensure safety and security for clients and staff.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to alarms and incidents, maintaining a calm environment.
- Assisted in training new security personnel on protocols and procedures.
- Collaborated with local law enforcement during investigations and emergencies.
Security Supervisor / Lead Officer
Elite Investigations
- Demonstrated leadership and accountability by supporting colleagues and stepping in to manage challenges when needed.
- Provided accurate verbal and written translation between English and Spanish to support clear communication.
- Supervise daily operations and coordinate security post assignments across multiple locations.
- Train and mentor new security officers on protocols, patrol procedures, incident response, and customer interaction.
- Monitor SOC systems, CCTV cameras, and alarms to detect and respond to activity.
- Prepare shift reports, incident documentation, and communicate with management.
- Maintain compliance with F01/F02 safety standards and CPR/AED guidelines.
Education
Medical Assistant Training Program - patient care, vital signs, EKG, phlebotomy, medical office procedures
Stepful
Brooklyn, New York 10.2025 - 02.2026
High school program - workplace readiness, professional skills
Brooklyn School-Career Development
Brooklyn, New YorkSkills
- Patient care
- Vital signs monitoring
- EKG administration
- Medical office procedures
- Customer service
- Team collaboration
- Bilingual communication
- Security protocols
- Incident reporting
- Performance tuning
- Log analysis
- Backup management
- Infrastructure monitoring
- Server maintenance
- Scripting languages
- Disaster recovery
- Security compliance
- Discipline
- Incident management
- Behavior management
- Evacuation procedures
- Emergency response
- Professional demeanor
- Staff assistance
- Teamwork
- Active listening
- Support services
- Self motivation
- Excellent communication
Certification
- F01 Fire Guard
- F02 Fire Guard
- CPR & AED Certification
References
- Ingrid Medina, (718) 710-7780, Ingrid.medina@versantmedia.com
- Nathaniel Panza, (973) 407-0457, Nathaniel.panza@aus.com
- Tyquan Hardy, (646) 249-5973,
Languages
- Spanish
- English
- Spanish
Timeline
Medical Assistant Training Program - patient care, vital signs, EKG, phlebotomy, medical office procedures
Stepful
10.2025 - 02.2026
Security & Camera Monitoring Specialist /Front Desk Receptionist
Versant Media
08.2025 - 01.2026
Translator
Accurate communication
01.2024 - 01.2025
Security Officer / SOC & Fire Guard
Elite Investigations
01.2020 - 01.2024
Security Supervisor / Lead Officer
Elite Investigations
High school program - workplace readiness, professional skills
Brooklyn School-Career Development