Summary
Overview
Work History
Education
Skills
Timeline
Generic
Richard Robertson

Richard Robertson

Stanfield,NC

Summary


Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

40
40
years of professional experience

Work History

Structural Engineer Associate

Raymond Cathey Professional Engineering, PE
04.2019 - 11.2024
  • Assisted in conducting structural analysis using CAD software to support design decisions.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Assisted in securing new business opportunities through effective communication of technical expertise during client presentations.
  • Supported the preparation of technical reports and documentation for project proposals and evaluations.
  • Participated in site visits to gather data and assess existing structural conditions for evaluation purposes.

President

Robertson Print
07.2010 - 01.2019


  • Became a print broker to national print companies with both current and new customers.
  • Negotiated partnerships that aligned with corporate strategy, contributing to increased brand recognition and market share.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.

President/Co-Owner

Red Pepper Graphics
09.1999 - 06.2010
  • Turned a warehouse into a manufacturing facility, including heavy power, mechanicals and plumbing.
  • Purchased and installed top of the line printing equipment including digital and screen.
  • Analyzed market trends to inform strategic planning, driving growth and competitive positioning within the industry.
  • Streamlined workflow processes, resulting in increased productivity and reduced turnaround times for client projects.
  • Oversaw financial management practices, optimizing budget allocation while maintaining profitability.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

President/Co-Owner

MultiGraphics Inc.
08.1984 - 08.1999
  • Turned two warehouses into a manufacturing facilities, including heavy power, mechanicals and plumbing.
  • Purchased and installed top of the line printing equipment including digital and screen.
  • Analyzed market trends to inform strategic planning, driving growth and competitive positioning within the industry.
  • Oversaw sales and sales personnel. The Southeast was our market including some Forbes National accounts.
  • Streamlined workflow processes, resulting in increased productivity and reduced turnaround times for client projects.
  • Oversaw financial management practices, optimizing budget allocation while maintaining profitability.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Education

Associate of Arts - Commercial Arts

Central Piedmont Community College
Charlotte, NC

Radio And TV

Carolina School of Broadcasting
Charlotte, NC

Skills

  • Sales and marketing
  • Vendor sourcing and negotiations
  • Marketing and advertising
  • Company representation
  • Operations oversight

Timeline

Structural Engineer Associate

Raymond Cathey Professional Engineering, PE
04.2019 - 11.2024

President

Robertson Print
07.2010 - 01.2019

President/Co-Owner

Red Pepper Graphics
09.1999 - 06.2010

President/Co-Owner

MultiGraphics Inc.
08.1984 - 08.1999

Associate of Arts - Commercial Arts

Central Piedmont Community College

Radio And TV

Carolina School of Broadcasting

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