Richard Royal Iii
Portsmouth
Summary
Professional operator with strong expertise in heavy machinery and cargo handling. Skilled in precise coordination, safety protocols, and efficient operations. Strong focus on teamwork and problem-solving, consistently adapting to evolving demands. Reliable and results-driven with keen eye for detail and safety.
Overview
26
26
years of professional experience
Work History
Dock Worker
Norfolk Navy Shipyard
Portsmouth, VA
06.2010 - 01.2026
- Coordinated with shipping and receiving teams to optimize workflow efficiency.
- Trained new staff on safety protocols and operational procedures.
- Implemented process improvements to reduce turnaround time for deliveries.
- Supervised daily dock activities, maintaining compliance with safety regulations.
- Monitored inventory levels, ensuring accurate stock counts and reporting discrepancies.
- Developed training materials to enhance team performance and knowledge retention.
- Streamlined communication between dock personnel and logistics management for improved coordination.
- Reported operations and equipment problems to supervisor for prompt handling.
- Attended to receiving area continuously to offer immediate assistance.
- Registered deliveries and packages from postal service, UPS, DHL and FedEx.
- Followed safety precautions while lifting and moving loads.
- Monitored arrivals and departure of service contractors and building repair and maintenance contractors through logs.
- Managed inventory of supplies, ordering replacements as needed to maintain efficient operations at the dock facility.
- Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.
- Maintained clean, organized dock facilities to promote a professional appearance and optimal functionality.
- Provided exceptional customer service to boat owners, addressing concerns promptly and resolving issues efficiently.
- Streamlined docking procedures for faster turnaround times and increased efficiency in vessel handling.
- Assisted in scheduling work shifts for dock attendants, balancing staffing needs with budgetary constraints.
- Collaborated with maintenance teams to ensure docks were properly maintained and repaired as needed, preventing downtime or safety hazards due to equipment failure.
- Coordinated with local authorities during emergency situations, ensuring swift response times and appropriate actions taken when necessary.
- Prepared accurate reports detailing daily activities at the dock for management review and analysis.
- Implemented environmentally sustainable practices throughout the dock facility, reducing waste output and promoting responsible stewardship of resources.
- Conducted regular inspections of dock equipment, identifying maintenance needs before they became critical issues.
- Assisted with the mooring and unmooring of vessels, ensuring timely arrivals and departures.
- Followed safety protocols while working, avoiding accidents and injuries.
- Operated forklifts and pallet jacks to transport materials efficiently within loading dock area.
Maintenance Crew Member
Earl Idustry
Portsmouth, VA
05.2000 - 03.2010
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Conducted regular inspections of facilities to identify maintenance needs and safety hazards.
- Operated various tools and equipment for repair and maintenance tasks efficiently.
- Implemented improvements in workflow processes to streamline maintenance operations and enhance productivity.
- Followed routine maintenance checklist.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Education
High School Diploma -
Churchland High School
Portsmouth, VA06-1991
Skills
- Loading and unloading
- Freight handling
- Dock equipment operation
- Workplace cleanliness
- Pallet jack handling
- Heavy lifting proficiency
- Materials handling
- Health and safety compliance
- Hazardous materials handling
- Dock operations support
- Container loading and unloading
- Forklift and pallet jack use
Timeline
Dock Worker
Norfolk Navy Shipyard
06.2010 - 01.2026
Maintenance Crew Member
Earl Idustry
05.2000 - 03.2010
High School Diploma -
Churchland High School
Contact Info
- Supervisor, Titlemax, Dan Green, 7575600201
- Supervisor, Cash Express, Potria Trevor's, 7577143923
- Collector’s Heaven, Betty Spady, 7576177237