Summary
Overview
Work History
Education
Skills
Websites
Projects
References
Timeline
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Richard Sheets

Richard Sheets

Waterford

Summary

Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.

Overview

5
5
years of professional experience

Work History

Senior Underwriter

United Wholesale Mortgage
Waterford
11.2024 - Current
  • Evaluated loan applications for risk and compliance with company policies.
  • Perform advanced income analysis, including complex tax returns and self-employed borrower evaluations, beyond the scope of Underwriter II roles.
  • Leverage proprietary UWM tech platforms (Blink+, BOLT, UTrack) to optimize workflow, maintain service-level excellence, and strengthen broker relationships.
  • Consistently maintain top-tier call quality scores and meet or exceed 95% production benchmarks, reflecting strong communication, accuracy, and efficiency.
  • Mentored Underwriter II's and Underwriters new to the mortgages industry on best practices and underwriting standards.
  • Performed quality control reviews on all approved and declined loans prior to closing.

CEO

Shaded Wolverine Marketing LLC
Ann Arbor
04.2023 - 09.2025
  • Founded and led NIL-focused marketing firm in partnership with University of Michigan Athletics to support student-athlete branding and sponsorship.
  • Secured funding and sponsorships through donor engagement, brand outreach, and community partnerships.
  • Oversaw NIL campaign execution, compliance coordination, and relationship management with athletes and university stakeholders.

Assistant Outdoor Sales Manager

Alta Marketing
Spokane
03.2023 - 09.2024
  • Achieved Sales Targets: Successfully sold $390,000 worth of pest control services through door-to-door cold calling in approximately 65 months.
  • Managed Routes and Logistics: Oversaw sales routes, and managed logistics to ensure optimal efficiency and coverage.
  • Team Leadership: Recruited, trained, and mentored a team of 17 sales representatives, who now generate approximately $70,000 in weekly revenue. Recruitment was conducted in person at college campuses to attract top talent.
  • Prospecting and Training: Led in-person recruitment efforts on college campuses, conducted comprehensive training programs, and provided ongoing support to enhance team performance, and drive sales growth.
  • Analyzed market trends to identify new business opportunities and customer segments.
  • Conducted regular performance reviews to assess team effectiveness and strategies.

Business Operations Coordinator Intern

Brewers North
Ann Arbor
01.2021 - 04.2024
  • Coordinated Daily Operations: Supervised operations for a gas station and two towing companies, ensuring efficient and smooth service.
  • Optimized Customer Service: Managed vehicle impounds and releases, improving process efficiency and maintaining detailed records

Education

BA - Communications & Media, Entrepreneurship

University of Michigan
Ann Arbor, Mi
01.2024

Skills

  • Graphic Design
  • Data Entry
  • Marketing
  • Public speaking
  • Sales
  • Leadership
  • Risk assessment
  • Loan compliance
  • Quality control
  • Customer relationship management
  • Performance evaluation
  • Mentorship development

Projects

Marketing Committee Assistant Lead, Music Matters, 09/01/22, 04/30/22, Assisted in the overseeing and organization of 25-30 individuals for marketing and collaborative events., Conducted market research to identify trends and opportunities, and provided recommendations to senior leadership on how to enhance the organization's marketing and promotional efforts., Collaborated with vendors and sponsors to negotiate favorable terms and maximize resources, resulting in cost savings of 10% and improved partnerships.

References

References available upon request.

Timeline

Senior Underwriter

United Wholesale Mortgage
11.2024 - Current

CEO

Shaded Wolverine Marketing LLC
04.2023 - 09.2025

Assistant Outdoor Sales Manager

Alta Marketing
03.2023 - 09.2024

Business Operations Coordinator Intern

Brewers North
01.2021 - 04.2024

BA - Communications & Media, Entrepreneurship

University of Michigan

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