Richard Sheets
Waterford
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
5
5
years of professional experience
Work History
Senior Underwriter
United Wholesale Mortgage
Waterford
11.2024 - Current
- Evaluated loan applications for risk and compliance with company policies.
- Perform advanced income analysis, including complex tax returns and self-employed borrower evaluations, beyond the scope of Underwriter II roles.
- Leverage proprietary UWM tech platforms (Blink+, BOLT, UTrack) to optimize workflow, maintain service-level excellence, and strengthen broker relationships.
- Consistently maintain top-tier call quality scores and meet or exceed 95% production benchmarks, reflecting strong communication, accuracy, and efficiency.
- Mentored Underwriter II's and Underwriters new to the mortgages industry on best practices and underwriting standards.
- Performed quality control reviews on all approved and declined loans prior to closing.
CEO
Shaded Wolverine Marketing LLC
Ann Arbor
04.2023 - 09.2025
- Founded and led NIL-focused marketing firm in partnership with University of Michigan Athletics to support student-athlete branding and sponsorship.
- Secured funding and sponsorships through donor engagement, brand outreach, and community partnerships.
- Oversaw NIL campaign execution, compliance coordination, and relationship management with athletes and university stakeholders.
Sales Team Leader
Alta Marketing
Spokane
03.2023 - 09.2024
- Achieved Sales Targets: Successfully sold $790,000 worth of pest control services through door-to-door cold calling in approximately 65 months.
- Managed Routes and Logistics: Oversaw sales routes, and managed logistics to ensure optimal efficiency and coverage.
- Team Leadership: Recruited, trained, and mentored a team of 17 sales representatives, who now generate approximately $70,000 in weekly revenue. Recruitment was conducted in person at college campuses to attract top talent.
- Prospecting and Training: Led in-person recruitment efforts on college campuses, conducted comprehensive training programs, and provided ongoing support to enhance team performance, and drive sales growth.
- Analyzed market trends to identify new business opportunities and customer segments.
- Conducted regular performance reviews to assess team effectiveness and strategies.
Business Operations Coordinator Intern
Brewers North
Ann Arbor
01.2021 - 04.2024
- Coordinated Daily Operations: Supervised operations for a gas station and two towing companies, ensuring efficient and smooth service.
- Optimized Customer Service: Managed vehicle impounds and releases, improving process efficiency and maintaining detailed records
Education
BA - Communications & Media, Entrepreneurship
University of Michigan
Ann Arbor, Mi01.2024
Skills
- Graphic Design
- Data Entry
- Marketing
- Public speaking
- Sales
- Leadership
- Risk assessment
- Loan compliance
- Quality control
- Customer relationship management
- Performance evaluation
- Mentorship development
Projects
Marketing Committee Assistant Lead, Music Matters, 09/01/22, 04/30/22, Assisted in the overseeing and organization of 25-30 individuals for marketing and collaborative events., Conducted market research to identify trends and opportunities, and provided recommendations to senior leadership on how to enhance the organization's marketing and promotional efforts., Collaborated with vendors and sponsors to negotiate favorable terms and maximize resources, resulting in cost savings of 10% and improved partnerships.
References
References available upon request.
Timeline
Senior Underwriter
United Wholesale Mortgage
11.2024 - Current
CEO
Shaded Wolverine Marketing LLC
04.2023 - 09.2025
Sales Team Leader
Alta Marketing
03.2023 - 09.2024
Business Operations Coordinator Intern
Brewers North
01.2021 - 04.2024
BA - Communications & Media, Entrepreneurship
University of Michigan
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