Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Smith

Mio,MI

Summary

Adept at hardware troubleshooting and fostering customer loyalty, I enhanced system productivity at Deane Systems through meticulous assembly and diagnostics. My blend of problem-solving abilities and professionalism, honed across roles, significantly contributed to maintaining optimal inventory levels and ensuring customer satisfaction. My technical and interpersonal skills drive success in dynamic environments.

Overview

10
10
years of professional experience

Work History

Assembly/Troubleshooter/Refurbish Lead/Mobile Service Technician

Deane Systems
10.2021 - 09.2024

Assemble/troubleshoot/run-off new feeding systems/adjust for maximum productivity.

Very basic mill and lathe experience as well as surface grinding to to blueprint.

Mobile service tech: Delivered high quality technical support to customers, building strong relationships and fostering loyalty.

Monitor inventory and report any deficiencies or over stock to purchasing department.

Shipping and receiving: Build pallets, fill spare part orders, create shipping lables and report all shipped products to billing for appropriate invoicing.



Customer Service Representative/Purchasing Agent

Performance Line Tool Center
11.2014 - 03.2020
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Worked with purchasing lead analizing annual inventory trends and placing appropriate purchase orders with vendors in order to ensure inventory availability.

Education

High School Diploma -

Fairview Area Schools
Fairview, MI
05-1984

Machining Process

Kirtland Community College
St. Helen, MI
05-1983

Skills

  • Hardware troubleshooting
  • System diagnostics
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Hardware Installation
  • Professionalism
  • Quality Assurance
  • System Testing
  • Diagnostic Testing
  • Repair hardware
  • Mechanical

Timeline

Assembly/Troubleshooter/Refurbish Lead/Mobile Service Technician

Deane Systems
10.2021 - 09.2024

Customer Service Representative/Purchasing Agent

Performance Line Tool Center
11.2014 - 03.2020

High School Diploma -

Fairview Area Schools

Machining Process

Kirtland Community College
Richard Smith