Richard Snyder
EverOn LLC
Big Lake,MN
16
years of professional experience
To obtain high level of success and quality in the technical aspect of my career.
Experienced with installation processes and technical setups. Utilizes troubleshooting skills to maintain efficient operations. Track record of effective team collaboration and adaptability in dynamic environments.
Professional technician with solid background in installation and maintenance of equipment. Skilled in troubleshooting, system configuration, and ensuring optimal performance. Known for strong team collaboration, adaptability, and achieving reliable results. Dependable with focus on precision and customer satisfaction.
Work History
Commercial Install Technician Lvl. 2
10 Years 10 Months- Work with commercial clients to install security systems ranging from access, video, intrusion and fire. Certified for lift work thru United Academy, OSHA 10-hour Construction Safety and Health certified and a variety of platforms that a company needs to maintain and install of the systems. Recently obtained my PLT license in August of 2026. Maintained high productivity and quality standards.
- Tested existing systems to find faults and locate malfunctioning components.
- Conducted thorough system diagnostics to ensure optimal functionality post-installation.
- Trained junior technicians on installation protocols and best practices.
- Provided exceptional customer service during system demonstrations and troubleshooting sessions.
- Collaborated with team members to develop efficient installation workflows.
- Ensured accurate and complete installations by closely following manufacturer guidelines and adhering to industry best practices.
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
High Volume Install and Service Technician Lvl. I
2 Years- Installed access, video, and intrusion systems in residential homes and small businesses up to 10,000 sq ft. Moved over to be a service technician in the summer of 2014 and started working on the servicing of residential and small business systems. Troubleshot and resolved issues to restore system functionality. Worked with managers on add-ons and increasing RMR for the company.
- Diagnosed and resolved technical issues for security systems, enhancing customer satisfaction.
- Performed routine maintenance on alarm systems, ensuring optimal functionality and reliability.
- Installed and configured security equipment according to company standards and client specifications.
High Volume Small Business Sales Rep
2 Years- Worked with clientele on sales of security systems of all types
- Developed and maintained relationships with small business clients to enhance customer satisfaction and retention.
- Conducted needs assessments to identify security solutions tailored to client requirements and budget constraints.
- Delivered engaging product demonstrations highlighting features and benefits of security systems for prospective clients.
Education
GED
Skills
Security system setup
Technical installation
System setup
Equipment setup
Troubleshooting
System testing
Field operations
Electrical tasks
Cable management
Operational assessment
Leadership
Teamwork
Problem solving
Organization
Creativity
Operational assessment
Timeline
Commercial Install Technician Lvl. 2
EverOn LLC
10.2015 - CurrentRead More
High Volume Install and Service Technician Lvl. I
ADT
01.2013 - 01.2015Read More
High Volume Small Business Sales Rep
ADT
01.2011 - 01.2013Read More
Forest Lake Senior High
GED
Read More