Lerone Burgess

Replaced field replaceable units to restore equipment functionality, including circuit board handling.
Conducted on-site problem determination and executed software diagnostics using test equipment.
Installed and de-installed hardware, implemented engineering changes, and verified operations of software.
Managed cable connections, organized secure setups, and coordinated equipment returns.
Performed comprehensive site assessments, documenting findings through photos and test results.
Ensured adherence to industry best practices, maintaining documentation for pre/post-work processes.

• Configured and installed network hardware, including routers, switches, and firewalls.
• Monitored computer networks to ensure data integrity and availability.
• Resolved latency and packet loss issues through effective troubleshooting of network configurations.
• Assisted in designing and implementing an enterprise-wide network infrastructure.

• Installed and configured a range of security camera systems, firewalls and associated hardware.
• Smart Hands
• Access Point installation and system monitoring
• Desktop Support - Network Admin asst.
• Fiber, Cat5, Cat6 installation and testing
• VOIP