Richard Steed
Candor,NC
Summary
Skilled Service Technician with a robust background at Aire Serv of Central North Carolina, where I enhanced customer satisfaction through efficient, timely service. Expert in installation and repair, I also excel in safety awareness and customer service, mentoring junior technicians and ensuring peak performance in all tasks. My proactive approach and keen attention to detail have been pivotal in my professional achievements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Technician
Aire Serv of Central North Carolina
06.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Managed on-call services for weekends independently.
Apprentice
Aire Serv of Central North Carolina
06.2023 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Cook
Blakes Resturant
08.2022 - Current
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- ServSafe certified.
Education
Associate of Science - HVAC
Montgomery Community College
Troy, North Carolina06-2026
High School Diploma -
Montgomery Central High School
Troy, North Caroline06-2025
Skills
- Installation and troubleshooting skills for heating and cooling systems
- Finding and fixing the source of a problem
- Finding or altering replacement parts
- Installing individual parts (pumps, pipes, fans, etc
- Following safety procedures
- Performing preventive maintenance as needed
Certification
- CAD certification, 2022
- EPA Universal 608, 2023
- OSHA 10-hour Construction Safety and Health, 2024
- ServSafe Certification, 2024
- Attended training in Variable Speed Certification and WaterFurnace, 2024
Timeline
Service Technician
Aire Serv of Central North Carolina
06.2024 - Current
Apprentice
Aire Serv of Central North Carolina
06.2023 - Current
Cook
Blakes Resturant
08.2022 - Current
Associate of Science - HVAC
Montgomery Community College
High School Diploma -
Montgomery Central High School
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