Richard Stevens

Started out as a delivery driver. Made deliveries to residential, commercial and oil field customers. I was responsible for safety checks on tanks and repair work if needed. Transitioned in to Service Tech role along with delivery. Set tanks, trenched in lines, full installations and swaps. Pumped over propane from existing tanks. Was promoted to Area Manager. I was doing managerial tasks before the promotion. I was responsible for inventory numbers, keeping trucks on the road, scheduling repairs, working with DOT department on issues with drivers, scheduling service work and occupational driving and service.

Propane Delivery driver. Delivery to residential, commercial and agricultural customers in my route area. Communicated with supervisor with service issues when found. Collected money from customers that chose to pay that way. During summer, went to other locations to help the driver with irrigation season. During this time, also started training as service tech.

• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Reduced product damage by performing routine forklift maintenance and safety checks.
• Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
• Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
• Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.

• Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
• Adhered to traffic laws while navigating various road conditions, contributing to an excellent safety record for the company.
• Drove bus to safely transport passengers over scheduled routes and authorized stops.
• Maintained a clean and comfortable bus environment for improved rider experience.
• Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
• Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
• Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
• Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Contributed to a decrease in route delays by effectively communicating with dispatchers and following schedule adjustments.
• Operated various types of buses, displaying adaptability and versatility in skill sets among different vehicles.
• Managed emergencies calmly under pressure, coordinating evacuations when necessary while keeping passengers informed about the situation at hand.