Richard Stines
Statesboro,GA
Summary
Highly knowledgeable Compliance Manager with a strong background in developing and implementing compliance programs across various industries. Possess significant strengths in regulatory audits, risk assessments, and policy development. Well-versed in leading teams to ensure adherence to company policies, laws, and regulations. Have made considerable impact on improving operational efficiency and reducing risk exposure through strategic compliance initiatives.
Overview
8
8
years of professional experience
Work History
DOT Compliance Manager
Groome Transportation
07.2022 - Current
- Audit electronic driver qualification files to ensure the maintenance of commercial drivers' licenses, physical cards, annual motor vehicle records, endorsements, and relevant training.
- Audit driver DOT logs and timecards for compliance with DOT Hours of Service regulations for both ELD locations and Short Haul Exemption locations.
- Audit electronic vehicle inspection reports.
- Manage compliance with substance abuse and alcohol regulations.
- Conduct random CMV inspections.
- Monitor compliance of fleet operations and personnel.
- Review roadside inspections, and respond with corrective action training.
- Assist with the training of new managers on DOT compliance and best practices.
Assistant Operations Manager
Groome Transportation of TN, LLC
Augusta, USA
03.2017 - 07.2022
- Assist with managing office employees and drivers.
- Train other employees throughout the region and campus locations.
- Assist with acquisitions and new startup offices.
- Perform regional DOT file audits.
- Track passenger counts, and follow all DOT rules and regulations.
- Complete daily paperwork and cash deposits.
Customer Service Representative
Groome Transportation of TN, LLC
Chattanooga, USA
09.2016 - 03.2017
- Assist passengers with making reservations, follow all DOT rules and regulations, and dispatch vehicles to and from the airport.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Business Administration -
Strayer University
09-2024
High School Diploma -
Rhea County High School
Evansvile, TN05-2011
Skills
- Document reviews
- Audits management
- Regulatory examinations
- Quality controls
- Regulatory compliance oversight
- Investigative skills
Professional References
- Sara McDonald, Claims Director, Groome Transportation, 804-938-2648
- Lauren Davis, Fleet Manager, Groome Transportation, 804-572-0843
Timeline
DOT Compliance Manager
Groome Transportation
07.2022 - Current
Assistant Operations Manager
Groome Transportation of TN, LLC
03.2017 - 07.2022
Customer Service Representative
Groome Transportation of TN, LLC
09.2016 - 03.2017
Bachelor of Business Administration -
Strayer University
High School Diploma -
Rhea County High School
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