Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Richard Stover

Plympton,MA

Summary

I am applying for a Subaru Salesperson position. I have always been passionate about the automotive industry. As a Subaru owner, and a Planet Subaru customer, I love what the brand and your dealership offer. I am a seasoned outdoor retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate/Service Technician

REI
Hingham, MA
10.2022 - Current
  • I spent a year and a half there as a sales associate. I learned the needs of customers and helped them find the outdoor equipment they needed.
  • I was trained in as many areas of the store as possible to facilitate the needs of the business. I spend most of my time in my department, but wherever they need me, I am able to perform.
  • I am one of the few people trained in banking. On any banking day, I handle and count all the cash done on the previous day. I make deposits as needed and make sure our store is ready for the next day of sales.
  • I have spent the last half year working as a Bicycle/Ski technician and service advisor. While most of my work is now in the workshop, I'm often helping my associates sell bicycles, or completing bicycle sales on my own.
  • Since my departmental move to the shop, as a service advisor, I ensure everything runs smoothly. I make sure the techs, including myself, are in the best possible environment to work efficiently. Every work order is labeled, and appropriate notes are with every service. When parts come in, I assign them to each bike that they were ordered for and ensure accurate pricing.
  • While it is part-time only, I often work full weeks. When the store needs coverage, I'm often the first called.
  • I perform cashier duties, even from the shop. An important part of bicycle sales is making sure the customer has everything they need to succeed and is able to go home happy with their purchase.

Retail Sales Associate/Service Advisor

Sun And Ski Sports
Pembroke, MA
01.2022 - 08.2022
  • Greeted customers upon entering the store and provided assistance.
  • Assisted customers with finding the right product for their needs.
  • Offered suggestions for additional items that may be of interest to customers.
  • Kept informed about new products arriving at the store on a regular basis.
  • Organized displays to attract customers and promote sales.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Education

High School Diploma -

Cardinal Spellman High School
Brockton, MA
05-2016

Skills

  • Customer service
  • Product knowledge
  • Retail merchandising expertise
  • Positive and professional
  • Eagerness to learn
  • Work ethic

Affiliations

  • I enjoy the outdoors and staying in shape. Camping, hiking, skiing, biking are all activities I enjoy.
  • I love going to auto races, and often plan trips around them.
  • Riding and maintaining my motorcycle, and vintage bicycles that I collect

Certification

  • EMT B certified from Aug 2016-Aug 2018.

Languages

French
Elementary

References

References available upon request.

Timeline

Retail Sales Associate/Service Technician

REI
10.2022 - Current

Retail Sales Associate/Service Advisor

Sun And Ski Sports
01.2022 - 08.2022

High School Diploma -

Cardinal Spellman High School
Richard Stover