Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Strauss

Phoenix,US

Summary

Seasoned Claims Specialist with extensive experience in insurance claim processing and policy interpretation. Proven track record of managing high-volume claims environments while delivering prompt and fair settlements

Overview

11
11
years of professional experience
1
1
Certification

Work History

Claims Specialist

State Farm
06.2024 - Current
  • Processed claims related to hail damage.
  • Authorized payments following predefined operational guidelines.
  • Executed reconciliation processes for property-related claims.

Senior Insurance Sales Agent

Experian Insurance Services
09.2023 - 06.2024
  • Delivered tailored insurance solutions leveraging consultative sales strategies to meet client needs. Provided guidance on insurance coverage, limits, etc.
  • Converted leads from email campaigns into closed inbound sales for insurance products.

University Counselor

Grand Canyon Education
, AZ
04.2023 - 09.2023
  • Coordinated student registrations in digital learning courses.
  • Processed student admissions for various academic programs.

Senior Insurance Sales Agent

CSAA - AAA Insurance
07.2022 - 04.2023
  • Delivered customized rate quotes and coverage details to potential clients. Counseled prospects and policyholders on coverage, limits, and regulations.
  • Closed inbound sales from leads for auto and homeowners insurance generated from mail campaigns.

Senior Insurance Sales Agent/Team Leader

Liberty Mutual Insurance
08.2014 - 07.2022
  • Facilitated policy sales through personalized consultations and detailed insurance information. Closed inbound sales from leads for auto and homeowners insurance generated by phone.
  • Coordinated virtual team of 12 during manager's absence

Education

Master of Arts - Education

UNIVERSITY OF PHOENIX
Phoenix, AZ, US
01.2012

Skills

  • Claims investigation
  • Claims processing
  • Inside Sales/Customer Service
  • Complex claims consulting

Certification

  • Insurance Claims Adjuster License, DHS Florida
  • Real Estate License, Arizona

Timeline

Claims Specialist

State Farm
06.2024 - Current

Senior Insurance Sales Agent

Experian Insurance Services
09.2023 - 06.2024

University Counselor

Grand Canyon Education
04.2023 - 09.2023

Senior Insurance Sales Agent

CSAA - AAA Insurance
07.2022 - 04.2023

Senior Insurance Sales Agent/Team Leader

Liberty Mutual Insurance
08.2014 - 07.2022

Master of Arts - Education

UNIVERSITY OF PHOENIX

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Richard Strauss