Richard Strout
Quincy
Summary
Dedicated Recovery Specialist with expertise in crisis management and patient advocacy. Proven ability to enhance client outcomes through personalized recovery programs and effective communication.
Overview
9
9
years of professional experience
Work History
Recovery Specialist
Bay Cove
02.2024 - Current
- Supported management in identifying opportunities for process improvement within the department''s operations.
- Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Demonstrated expertise in various collections tools, software applications, and reporting systems for maximum productivity.
- Increased patient engagement in recovery programs by introducing motivational interviewing techniques.
Mental Health Support Worker
Eliott
Lynn, MA
09.2021 - 02.2023
- Provided compassionate support to individuals with mental health challenges, promoting emotional well-being.
- Facilitated group therapy sessions, encouraging participation and fostering supportive environments.
- Assisted clients in developing coping strategies, enhancing their daily living skills and independence.
- Collaborated with interdisciplinary teams to create personalized care plans tailored to individual needs.
- Monitored client progress, documenting observations to inform treatment adjustments and improve outcomes.
- Educated clients about mental health resources, empowering them to access community support services.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Documented client progress in confidential files.
Recovery Specialist
Gavin Foundation
Boston MA
08.2019 - 09.2022
- Implemented daily living skills training to enhance client independence.
- Educated clients on the importance of aftercare resources and support networks.
- Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Tracked client participation in treatment services to identify attendance issues.
Recovery Specialist
Danvers Detox
Danvers, MA
04.2017 - 07.2017
- Assisted clients in developing personalized recovery plans and coping strategies.
- Facilitated group therapy sessions to encourage peer support and engagement.
- Monitored client progress and reported changes to the treatment team.
- Collaborated with healthcare professionals to ensure comprehensive care for clients.
- Provided crisis intervention support during high-stress situations for clients.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
Education
GED -
Fryeburg Acdemy
Fryeburg, ME07-1987
Skills
- Settlement negotiation
- Client relationship building
- Sneaker lift implementation
- Repair skills
- Documentation
- Investigative tools
- Asset recovery
- Crisis management
- Certified in CPR/AED
- Patient advocacy
- Crisis response
- Heartsaver first aid (first aid)
- Crisis intervention
- Nonviolent crisis intervention
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Timeline
Recovery Specialist
Bay Cove
02.2024 - Current
Mental Health Support Worker
Eliott
09.2021 - 02.2023
Recovery Specialist
Gavin Foundation
08.2019 - 09.2022
Recovery Specialist
Danvers Detox
04.2017 - 07.2017
GED -
Fryeburg Acdemy