Richard Stuller
Largo,FL
Summary
Reliable Maintenance Supervisor offering 3 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Maintenance Supervisor
Volunteers Of America, Florida
03.2022 - 01.2024
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Tracked and managed department costs for good budget adherence.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
Valet
ABM Industries
10.2021 - 03.2022
- Built positive customer rapport for courteous, friendly and professional service.
- Inspected vehicles to verify condition ahead of customer returns.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Issued and collected claim tickets and processed valet parking fees.
- Answered questions and provided information about [Area of expertise].
- Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
Food Delivery Driver
DoorDash
04.2020 - 10.2021
- Coordinated closely with other drivers during peak hours to ensure all deliveries were completed within designated timeframes.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Customer Service Representative
GC Services Call Center
08.2019 - 03.2020
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained up-to-date knowledge of product and service changes.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Educated customers about billing, payment processing and support policies and procedures.
Assembly Team Leader/CNC Turning Lathe Operator
Rexnord Industries LLC
05.2010 - 06.2017
- Monitored production processes to identify and address potential issues.
- Collaborated with other team leaders to develop cross-functional initiatives for overall process improvement.
- Investigated and resolved production issues.
- Maintained safe work conditions by enforcing company safety policies and conducting regular safety inspections.
- Continuously checked products for quality assurance according to strict guidelines.
- Facilitated collaboration between production and other departments.
- Operated finishing tool to prepare products for inspections and packaging.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Operated various machines used in production processes.
- Evaluated employee skill sets regularly to ensure optimal task assignment based on individual strengths and abilities.
- Reduced assembly errors with thorough quality control checks and immediate corrective actions.
- Trained new team members in assembly procedures, ensuring consistent work standards across the team.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Gutter Technician
Clinch River Seamless Guttering
06.2007 - 05.2010
- Positively engaged with customers and maintained professional appearance as company representative.
- Increased team productivity by efficiently managing work schedules, prioritizing tasks, and ensuring adequate staffing levels for each project.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Enhanced customer satisfaction by providing timely and accurate estimates for gutter repairs and installations.
- Reduced callbacks on completed jobs through meticulous attention to detail in both installation and repair work.
Construction Worker
Family Business-Steven Stuller
06.1995 - 08.2006
- Loaded and unloaded materials onto trucks and trailers.
- Inspected tools and equipment to maintain safety and efficiency.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Education
Associate of Science - Mathematics
Pellissippi State Community College
Knoxville, TN03.2024
GED -
Roane State Community College
Harriman, TN08.2010
Skills
- Deadline Management
- Performance Evaluations
- Relationship Building
- Preventive Maintenance
- Conflict Resolution
- Troubleshooting
- Maintenance Planning
- Personnel Management
Timeline
Maintenance Supervisor
Volunteers Of America, Florida
03.2022 - 01.2024
Valet
ABM Industries
10.2021 - 03.2022
Food Delivery Driver
DoorDash
04.2020 - 10.2021
Customer Service Representative
GC Services Call Center
08.2019 - 03.2020
Assembly Team Leader/CNC Turning Lathe Operator
Rexnord Industries LLC
05.2010 - 06.2017
Gutter Technician
Clinch River Seamless Guttering
06.2007 - 05.2010
Construction Worker
Family Business-Steven Stuller
06.1995 - 08.2006
Associate of Science - Mathematics
Pellissippi State Community College
GED -
Roane State Community College
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