Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Languages
Certification
Additional Information
Timeline
Generic

Richard Swenson

Bradford,NH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Proven leader in marketing and digital content, I leveraged strategic planning and networking at Northstar Fireworks to significantly enhance brand visibility and lead generation. Expert in digital marketing and team motivation, I've driven successful campaigns and fostered high-performing teams, achieving notable growth in online presence and customer engagement.

Creative Marketing Director with expertise across email campaigns, public relations, social media and event planning.


Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning, and public relations. Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills. Proactive and achievement-oriented Marketing Specialists bringing 10+ years of marketing and leadership experience with special emphasis helping consumer clientele.


Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.


Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Marketing Director / Retail Manager

Northstar Fireworks
11.2018 - Current
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
  • Directed trade show participation, maximizing exposure for company products and services.
  • Created content and promotional materials to drive engagement and conversions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Increased consumer engagement by creating personalized experiences through targeted segmentation strategies.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Improved lead generation through targeted email marketing campaigns and data-driven analytics.
  • Managed marketing budget for maximium ROI.
  • Drove significant growth in online presence by optimizing SEO strategies and content marketing efforts.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Boosted team morale and productivity by implementing staff recognition program that acknowledged outstanding customer service.

Senior Digital Content Producer

Video Visions Entertainment / Turner Sports Div.
08.2014 - 11.2017
  • Conducted thorough research on industry trends and competitor activities to maintain a competitive edge in the market.
  • Ensured all published content adhered to established legal guidelines and company policies while respecting copyright laws and regulations.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Developed project budgets and managed production costs.
  • Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
  • Collaborated with network executives to define and propel organization's mission and vision.
  • Supervised high-demand sports streams and determined priority of events within each broadcast.
  • Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.

Dispatch Supervisor

Premier Coach Co.
02.2014 - 08.2014
  • Supervised team of 110 employees and provided training focused on maximizing overall performance.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Collaborated closely with other departments within the organization to optimize workflow processes across teams.
  • Directed dispatching, routing, and tracking of 60 fleet vehicles.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Scheduled and organized Transportation routes.
  • Answered phone calls and responded to customer emails.
  • Managed customer accounts and invoicing.
  • Provided customers with information on Busing needs and services.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.

Education

MBA - Business

Southern New Hampshire University
Hooksett, NH
05.2024

Bachelor of Arts - Communications / Minor in Film Studies

Castleton State College
Castleton, VT
05.2006

High School Diploma -

U-32 High School
Montpelier, VT
06.2002

Skills

  • Networking
  • Digital Marketing
  • Strategic Planning
  • Marketing and Advertising
  • Sales expertise
  • Marketing campaign development
  • Advertising Campaigns
  • Branding
  • Media Relations
  • Scheduling
  • Social Media Strategy
  • Social Media Campaigns
  • MS Office Suite
  • Product Promotions
  • Business Administration

Accomplishments

  • Supervised team of 100 + staff members with Premier Coach.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members with Northstar Fireworks

Affiliations

  • Vermont Free and Accepted Masons

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Hootsuite Platform Certification
  • HubSpot Academy Inbound Marketing Inbound Marketing
  • Lynda.com

Additional Information

  • Issued by Irving Energy · Sep 2017Issued by Irving Energy · Sep 2017Irving Energy Community Service Award Irving Energy Community Service Award Associated with Irving Oil Associated with Irving Oil
    Employee within Irving Energy who exemplifies dedication to Irving community and their community Employee within Irving Energy who exemplifies dedication to Irving community and their community
  • Issued by Grand Lodge of Free & Accepted Masons in Vermont · Jul 2015Issued by Grand Lodge of Free & Accepted Masons in Vermont · Jul 2015Masonic Citizen in the Community Masonic Citizen in the Community Awarded to Masonic member who exemplifies leadership and dedication to bettering himself and more importantly his community Awarded to Masonic member who exemplifies leadership and dedication to bettering himself and more importantly his community
  • Issued by American Cancer Society · Jun 2015Issued by American Cancer Society · Jun 2015Sandra C. Labaree Sandra C. LabareeAssociated with American Cancer Society Associated with American Cancer Society
  • Issued by American Cancer Society Cancer Action Network · Dec 2011Issued by American Cancer Society Cancer Action Network · Dec 2011ACS Cancer Action Network Advocacy Recruiter of the YearACS Cancer Action Network Advocacy Recruiter of the Year
  • Issued by Boy Scouts of America · Sep 2000Eagle ScoutEagle Scout

Timeline

Marketing Director / Retail Manager

Northstar Fireworks
11.2018 - Current

Senior Digital Content Producer

Video Visions Entertainment / Turner Sports Div.
08.2014 - 11.2017

Dispatch Supervisor

Premier Coach Co.
02.2014 - 08.2014

MBA - Business

Southern New Hampshire University

Bachelor of Arts - Communications / Minor in Film Studies

Castleton State College

High School Diploma -

U-32 High School
  • Hootsuite Platform Certification
  • HubSpot Academy Inbound Marketing Inbound Marketing
  • Lynda.com
Richard Swenson