Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hi, I’m
Elizabeth Bennett
Columbia,MO
Summary
Overview
6
years of professional experience
1
Certification
Work History
Northstar Foundations/Northstar Coffeehouse
Owner/Founder/Entrepreneur
06.2020 - Current
Job overview
- Building Inclusivity and Acceptance through the power of coffee, advocacy and education
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
Love Coffee
Manager
08.2023 - 01.2024
Job overview
- Manage day-to-day operations of the café
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
MERS/Goodwill Excel Center-St. Louis
Science Teacher
07.2018 - 07.2022
Job overview
- Provide a positive learning environment for adult learners
Education
University of Nebraska-KearneyKearney, NE
Master of Science from Biology
University Overview
ABCTE
Teacher Certification Examination in Biology
06.2014
University Overview
University of Missouri-Columbia
Bachelor of Arts in Interdisciplinary Studies
05.2009
University Overview
East Central College
AA - Biology
05.2002
University Overview
Skills
- Administrative Oversight
- Business Management
- Project Management
- Small Business Operations
- Business Launch
- Customer Relations
- Product Branding
- Verbal and Written Communication
- Relationship Building
- Marketing
- Consulting
- Problem Solving
- Decision Making
- Analytical Thinking
- Leadership Abilities
Certification
- Certified Science Teacher
- Certified Nation Pharmaceutical Representative, CNPR # 575282011, Member of National Association of Pharmaceutical Sales Representatives, April 2011
- Certified Substitute Teacher, Missouri Department of Elementary and Secondary Education, 569382, 10/11/2012, 10/11/2016
Accomplishments
Accomplishments
- New Haven Area Chamber of Commerce, President, Nov. 2022-July 2023
- Partners in Policymaking, Missouri Development Disabilities Council, GraduateSeptember 2023
Timeline
Manager
Love Coffee
08.2023 - 01.2024
Owner/Founder/Entrepreneur
Northstar Foundations/Northstar Coffeehouse
06.2020 - Current
Science Teacher
MERS/Goodwill Excel Center-St. Louis
07.2018 - 07.2022
University of Nebraska-Kearney
Master of Science from Biology
ABCTE
Teacher Certification Examination in Biology
University of Missouri-Columbia
Bachelor of Arts in Interdisciplinary Studies
East Central College
AA - Biology
- Certified Science Teacher
- Certified Nation Pharmaceutical Representative, CNPR # 575282011, Member of National Association of Pharmaceutical Sales Representatives, April 2011
- Certified Substitute Teacher, Missouri Department of Elementary and Secondary Education, 569382, 10/11/2012, 10/11/2016
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