Summary
Overview
Work History
Education
Skills
Timeline
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Richard Taylor

Palm Beach Gardens,FL

Summary

Results-driven General Manager with a strong focus on integrity, diversity, and team motivation, committed to achieving operational excellence. Demonstrates robust business acumen with a proven track record of exceeding sales forecasts, enhancing customer satisfaction, and fostering repeat and referral business. Skilled in identifying growth opportunities within the retail sector and adept at steering teams towards success. Aiming to leverage management expertise within a reputable organization that values progressive leadership, continuous learning and professional development.

Overview

24
24
years of professional experience

Work History

Florida State Director

Southeastern Fastpitch
02.2024 - Current
  • Cultivated relationships with softball organizations to promote and boost players' presence at SFP events.
  • Facilitates customer service by verifying team tournament entries.
  • Established and oversaw the orchestration of local event schedules.
  • Foster productive partnerships with facility staff, management & officials.
  • Managed administrative duties to ensure efficient event set-up, accounting processes, and successful execution.

Recruiter/Sales

LifeWave
Palm Beach Gardens, FL
02.2023 - Current
  • Excelled in communication and relationship-building with clients and candidates.
  • Drove continuous business growth through education of new Brand Partners.
  • Developed and maintained a network of contacts to help identify and source qualified candidates.
  • Acted as a brand ambassador, promoting the company's values and culture to potential candidates.

Store/General Manager

Burlington Stores
West Palm Beach, FL
02.2008 - 02.2023
  • Launched three Burlington Stores from fixture to fully operational retail stores ranging from $11-18 million annually
  • Regularly achieved over 90th percentile in associate engagement scores according to yearly feedback.
  • Consistently exceeded sales plans by up to 21%, earning numerous accolades.
  • Led philanthropic and customer service initiatives for the district.
  • Honored with CEO Award for outstanding performance.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Store/General Manager

Sears Holdings Corporation, Kmart Division
01.2001 - 02.2008
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Recognized and resolved operational issues through targeted process upgrades, leading to a safer and more productive environment.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Led store expense control and payroll to optimize business.

Education

Bachelor of Arts - Legal Studies, Criminal Justice

University of Central Florida
Orlando, FL

Skills

  • Business Acumen
  • Customer Engagement
  • Reporting Process Proficiency
  • Logical Reasoning Skills
  • Attentive Listening
  • Effective Leadership
  • Professional Mentoring
  • Clear Interpersonal Communication
  • Effective Conflict Resolution
  • Cross-Functional Collaboration
  • Networking Proficiency
  • Time management abilities

Timeline

Florida State Director

Southeastern Fastpitch
02.2024 - Current

Recruiter/Sales

LifeWave
02.2023 - Current

Store/General Manager

Burlington Stores
02.2008 - 02.2023

Store/General Manager

Sears Holdings Corporation, Kmart Division
01.2001 - 02.2008

Bachelor of Arts - Legal Studies, Criminal Justice

University of Central Florida
Richard Taylor