Richard Tec

• Handled private and confidential information in compliance with hospital policies and procedures.
• Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process.
• Operate 1.5 Tesla HDX 30 software and 23 DV software MRI Machines.

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• Answered approximately 20 incoming calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Communicated with physicians, nurses, and other team members concerning patient status, diagnoses, and related information.
• Complied with department and hospital radiation and safety standards.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Assigned approximately 30 housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Increased employee performance through effective supervision and training.