Richard Thompson
Collinwood,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar General Market
Saint Joseph, Tennessee
11.2024 - Current
- Updated and maintained store signage and displays.
- Monitored inventory levels and placed orders to restock shelves.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Prepared staff work schedules and assigned team members to specific duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Maitenance
Apex Industrial
Muscle Shoals, Alabama
12.2022 - 10.2024
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues.
Laborer
Day And Zimmermann
Athens, AL
10.2019 - 12.2022
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Operated pallet jacks to load and unload supplies and materials.
- Read plans, instructions or specifications to determine work activities.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Operated JLG
Service Engagement Team Lead
Target
Florence, AL
Feb2019 - Sep2019
- Utilized well-developed communication, active listening and persuasion talents when interacting with people.
- Documented customer requests with care.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered questions and informed customers of current sales and promotions.
- Informed customers about product lines and services offered by company.
Store Leader
GameStop
Florence, AL
Jun2008 - Feb2019
- Trained new sales team members and motivated exceptional performance.
- Built customer loyalty through knowledgeable sales, support and education on brand products and services.
- Met coverage needs by coordinating effective schedules and delegating team member assignments.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Dealt with customer complaints and rectified product and service issues.
- Supervised work of cashiers, training new team members and monitoring performance.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
Education
High School Diploma -
Sheffield High School
Sheffield, AL05.2007
Skills
- Customer Service
- Heavy Lifting
- Verbal and Written Communication
- Punctual and Reliable
- Facilities Maintenance
- Time Management
- Material Handling
- Willingness to Learn
- Safety Procedures
- Job Site Cleanup
- Job Site Safety
References
Michelle Lopp
931-242-3011
Dennis Johnson
256-577-6197
Timeline
Store Manager
Dollar General Market
11.2024 - Current
Maitenance
Apex Industrial
12.2022 - 10.2024
Laborer
Day And Zimmermann
10.2019 - 12.2022
Service Engagement Team Lead
Target
Feb2019 - Sep2019
Store Leader
GameStop
Jun2008 - Feb2019
High School Diploma -
Sheffield High School