Summary
Overview
Work History
Skills
Projects
References
Timeline
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Richard Tilghman

Henrico,VA

Summary

Accomplished Senior Program Manager with a proven track record at Microsoft Corporation, Trane, and Siemens Building Technologies, specializing in data center build projects and critical environment systems.

Overview

29
29
years of professional experience

Work History

CESI Senior Program Manager – North America

Microsoft Corporation
09.2021 - Current
  • Managing Data Center Build Projects in Eastern US Region
  • Oversee Construction on all CESI projects
  • Work with Global Team on Build Standards for consistency across Global Footprint
  • Develop CESI Project End to End schedule to ensure CESI Equipment is procured, installed, and started up to meet Data Center Go Live dates
  • Regional Forecasting of Labor needed for projects
  • Track and Report Builds in Region
  • Develop Stage Gate Process for CESI Team Needs
  • Assist with new region standup across Global Portfolio
  • Develop onboarding process for new hires
  • Ensure Critical Environment Monitoring Systems are ready for New Data Center Builds with Commissioning Team
  • Perform Postmortems on projects to share lessons learned

Regional Data Center Build Manager – North America

Microsoft Corporation
04.2016 - 09.2021
  • Manage Data Center Build Projects
  • Oversee Construction Projects from End to End
  • Oversee All Design Reviews for Global and Regional Compliance
  • Review Commissioning Plans for all Build Projects
  • Work with Global Team on Build Standards for consistency across Global Footprint
  • Manage Costs on all Build Projects
  • Assist Local Data Center Operations Manager with CE Team Management
  • Review Construction Schedules for Delivery Date Compliance
  • Review Safety Programs for all Projects
  • Track and Report Builds in Region
  • Ensure 24/7/365 Operation
  • Work with Development Team for all New Sites around the Globe
  • Manage OPS Requirements throughout build process
  • Assist Management Team with Screening/Hiring of New Associates
  • Onboard Lease Site Providers for New Data Center Builds
  • Global Approver of RFP’s for New & Existing Data Center Projects

Critical Environment Instrumentation Program Manager – Eastern Region

Microsoft Corporation
02.2014 - 04.2016
  • Manage Regional EPMS/BAS Builds
  • Manage Regional EPMS/BAS System Performance
  • Approve & Oversee Daily Mechanical & Electrical Procedures
  • Review Mechanical & Electrical Costs for Monthly Usage Reports
  • Review Commissioning Plans for EPMS/BAS Projects
  • Work with Global Team on BAS/EPMS builds for consistency across regions
  • Work with PMO to Manage Program BAS/EPMS Initiatives Globally
  • Assist Local Data Center Operations Manager with CE Team Management
  • Participate in All EPMS/BAS Design Reviews for Global and Regional Compliance
  • Track and Report Builds in Region
  • Validate Commissioning Efforts for OPS Acceptance
  • Ensure 24/7/365 Operation
  • Drive Vendor Compliance to Specs (Trane, JCI, Siemens, & Eaton)

BAS Area Team Leader/Project Manager

Trane Commercial Systems
Richmond, USA
07.2004 - 02.2014
  • Responsible for Quality Control & Commissioning of Virginia District Automation Projects
  • Develop Commissioning Plan for BAS Projects
  • Total System Integration between HVAC, Lighting, Fire Alarm, Security, CCTV, Power Monitoring
  • Work with PMs to coordinate daily project assignments for BAS techs (technology: shared Outlook calendar)
  • Developing work plans for Automation Projects to drive accountability between Project Managers and Technicians
  • Assist PM’s with Labor Forecasting and cost control on Automation Projects
  • Identify technical skill deficiencies in BAS Techs and develop training path across the District in contracting and service
  • Perform Yearly Reviews with Contracting Operations Manager for BAS Technicians
  • Identify quality trends in completed projects, recommend corrective measures to Contracting Operations Manager
  • Attend Job progress meetings with Project Managers to deliver job needs to contracting chain while developing schedule with durations
  • Working with 3rd Party Commissioning Agents to assure project completion
  • Working with the Sales Team to win key projects and make strategic suggestions about cost and gross margins
  • The Put a Fork in it go to guy for Controls
  • Experience with startup and integration to the following control systems: Tridium, Johnson Controls, TAC, Automated Logic, Liebert, Siemens, Trane
  • Worked with Product Development team as Lead Field Beta Tester

Senior Automation Technician

Trane Commercial Systems
Richmond, USA
09.2002 - 07.2004
  • Deliver World Class BAS Projects
  • Control Labor Cost by delivering a project in time on time
  • All aspects of project (Programming, Graphics, Integration, Closeout)
  • Attend Job Progress Meetings
  • MODbus, BACnet, LON System Integration
  • Experience with startup and integration to the following control systems: Tridium, Johnson Controls, TAC, Automated Logic, Liebert, Siemens, Trane

BAS Engineering Specialist

Siemens Building Technologies
Richmond, USA
10.1995 - 09.2002
  • Delivery of Turnkey BAS Projects from Sales to Service
  • Perform All Project Management Duties (Forecasting, Scheduling, Material Procurement)
  • Lead BAS Tech for Integration Projects (Fire, Security, CCTV, Lighting, HVAC)
  • Insure Quality for all assigned projects
  • Develop Submittal and As-builts for assigned projects
  • Programming and Startup of Cardkey Security Systems, Pelco CCTV, EST Fire Alarm Systems, System 600 Apogee

Skills

  • Scope management
  • Technical leadership
  • Work breakdown structure (WBS)
  • System installations
  • Team collaboration
  • Risk management
  • Quality assessment
  • Stakeholder engagement
  • Team performance improvement
  • Technical communication
  • Root-cause analysis
  • Coaching and mentoring
  • Technical troubleshooting
  • Customer relations
  • Resource allocation

Projects

Southside Regional Medical Center, Petersburg, VA 

Martha Jefferson Hospital, Charlottesville, VA 

Martha Jefferson Data Center, Charlottesville, VA

 State Records Center of VA, Richmond, VA 

Capital One VA Data Center, Richmond, VA 

Microsoft Data Center, Boydton, VA

 HP Data Center, Clarksville, VA 

MWV Foundry Park, Richmond, VA 

UVA ITE, Charlottesville, VA 

Microsoft Data Center, Ashburn, VA 

Microsoft Data Center, Toronto, ON 

Microsoft Data Center, Chicago, IL 

Bank of America Data Center, Richmond, VA 

Microsoft Data Center, Chicago 

Microsoft Data Center, Mexico 

Microsoft Data Center, San Jose

References

References available upon request.

Timeline

CESI Senior Program Manager – North America

Microsoft Corporation
09.2021 - Current

Regional Data Center Build Manager – North America

Microsoft Corporation
04.2016 - 09.2021

Critical Environment Instrumentation Program Manager – Eastern Region

Microsoft Corporation
02.2014 - 04.2016

BAS Area Team Leader/Project Manager

Trane Commercial Systems
07.2004 - 02.2014

Senior Automation Technician

Trane Commercial Systems
09.2002 - 07.2004

BAS Engineering Specialist

Siemens Building Technologies
10.1995 - 09.2002
Richard Tilghman