Richard Toney
Queens,US
Summary
Enrollment Services Specialist with over 8 years of experience in student registration and financial aid processes at a prominent community college. Expertise in CUNYfirst, DegreeWorks, and Adobe Illustrator to improve student support and maintain compliance with institutional standards. Strong communication and analytical skills contribute to enhanced student success and ongoing improvements in academic services.
Overview
8
8
years of professional experience
Work History
College Assistant, Panther Station – Enrollment Services
Borough of Manhattan Community College
NY, NY
07.2017 - Current
- Guided incoming and continuing students through enrollment steps, including application review and registration.
- Assisted students in completing or correcting applications for admission, readmission, and non-degree status.
- Facilitated FAFSA and TAP processes by providing financial aid guidance and assisting with form submissions.
- Communicated with students via email and in person to troubleshoot issues and clarify procedures.
- Promoted student independence by instructing on effective navigation of tools like CUNYfirst and DegreeWorks.
- Advised students on financial aid eligibility requirements, including FAFSA, TAP, verification, and SAP policy.
- Coordinated submission of financial aid documents while ensuring compliance with CUNY and federal regulations.
Supplemental Instruction (SI) Leader – Animation
BMCC – Research Foundation
NY, NY
01.2018 - 12.2019
- Facilitated collaborative study sessions for design-focused courses, enhancing peer-based support.
- Customized each session to accommodate diverse learning styles, ensuring comprehension of key concepts.
- Created engaging instructional materials to bolster academic performance.
- Developed interactive learning activities to encourage student participation and involvement.
Education
Bachelor of Science - Computer Graphics & Imaging
Herbert H. Lehman College
Bronx, NY12.2023
Associate of Science - Animation & Motion Graphics
Borough of Manhattan Community College
New York, NY05.2019
Skills
- CUNYfirst
- Navigate
- DegreeWorks
- Outlook
- Zoom
- Microsoft Word, Microsoft Excel, Google Docs, Google Sheets
- Adobe Premiere Pro, Adobe Illustrator
- Enrollment management
- FAFSA assistance
- Problem solving
Timeline
Supplemental Instruction (SI) Leader – Animation
BMCC – Research Foundation
01.2018 - 12.2019
College Assistant, Panther Station – Enrollment Services
Borough of Manhattan Community College
07.2017 - Current
Bachelor of Science - Computer Graphics & Imaging
Herbert H. Lehman College
Associate of Science - Animation & Motion Graphics
Borough of Manhattan Community College
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