Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RICHARD TORRES DIAZ

Las Vegas,NV

Summary

Detail-oriented housekeeping professional recognized for maintaining high cleanliness standards and enhancing guest satisfaction through effective teamwork and process streamlining.

Overview

4
4
years of professional experience

Work History

Housekeeper

Wynn Las Vegas
2026.02 - 2026.04
  • Maintained cleanliness and organization of guest rooms to enhance overall guest experience.
  • Inspected rooms for damage and maintenance needs, ensuring prompt reporting to management.
  • Collaborated with team members to streamline cleaning processes and improve efficiency.
  • Trained new staff on proper cleaning techniques and safety protocols.

Housekeeping Room Attendant

Flamingo Hotel And Casino
2025.08 - 2026.01
  • Trained new staff on best practices for efficient room cleaning procedures.
  • Streamlined housekeeping processes, improving turnaround time for room readiness.
  • Resolved guest complaints promptly, contributing to positive experiences and feedback.
  • Maintained accurate records of completed tasks and special requests from guests.

Housekeeping Room Attendant

THE STRAT
2024.12 - 2025.07
  • Delivered high standards of cleanliness in guest rooms and common areas.
  • Managed inventory of cleaning supplies and reported shortages effectively.
  • Collaborated with team members to enhance overall guest satisfaction scores.
  • Conducted thorough inspections to ensure compliance with hotel cleanliness standards.

SERVER AND BARTENDER

GEISHA MIX
2024.02 - 2024.11
  • Utilized POS system for accurate order entry and payment processing.
  • Trained new hires on menu items, service standards, and operational procedures.
  • Handled cash transactions responsibly, ensuring accuracy in financial reporting.
  • Implemented suggestions for menu improvements based on customer feedback to enhance offerings.

Server

CASA TLAQUEPAQUE
2023.11 - 2024.02
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on menu items, service protocols, and restaurant policies.
  • Managed multiple tables efficiently while maintaining attentiveness to guests' needs.

SERVER AND BARTENDER

MARISCOS LA LOMITA DE CULIACAN
2022.01 - 2023.11
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Managed multiple tables efficiently during peak hours while ensuring customer satisfaction.

Education

High School Diploma -

SANTA CLARA CUBA
LA HABANA CUBA

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bar Tender

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Housekeeper

Wynn Las Vegas
2026.02 - 2026.04

Housekeeping Room Attendant

Flamingo Hotel And Casino
2025.08 - 2026.01

Housekeeping Room Attendant

THE STRAT
2024.12 - 2025.07

SERVER AND BARTENDER

GEISHA MIX
2024.02 - 2024.11

Server

CASA TLAQUEPAQUE
2023.11 - 2024.02

SERVER AND BARTENDER

MARISCOS LA LOMITA DE CULIACAN
2022.01 - 2023.11

High School Diploma -

SANTA CLARA CUBA
RICHARD TORRES DIAZ