Richard Trevino
San Antonio,TX
Summary
Reliable customer relations manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Fleet Manager
Mac Haik Southway Ford
San Antonio, TX
11.2003 - 12.2023
- Supervised employees to promote optimal productivity in job tasks and duties.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Consistently met company and department objectives within budget and time constraints.
- Coordinated with vendors for parts ordering, repairs and services.
- Monitored budget expenses to ensure compliance with company guidelines.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Developed and implemented policies and procedures for fleet operations.
- Resolved customer complaints regarding service issues or delays in delivery times.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
Education
Somerset High School
Somerset, TX05-1989
Skills
- Vendor Collaboration
- Preventive Maintenance
- Fleet Monitoring
- Scheduling
- Fleet Management
- Customer Relationship Management
- Employee Management
- Inventory Control
Certification
- master certification in customer service skills.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Fleet Manager
Mac Haik Southway Ford
11.2003 - 12.2023
Somerset High School
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