Richard Truong
Lynnwood
Summary
Analytical and results-driven business professional with experience operating in high-performance, metrics-driven environments. Proven ability to translate strategic objectives into structured execution plans, streamline workflows, and improve team productivity through data-driven decision-making. Recognized for navigating ambiguity, improving operating rhythms, and driving measurable outcomes.
Professional in sales and leasing with proven record of driving results and fostering team collaboration. Skilled in client relations, contract negotiation, and market analysis. Adept at adapting to changing needs and consistently delivering on goals. Recognized for reliability, strong communication, and goal-oriented mindset.
Dynamic individual with hands-on experience in sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Sales & Leasing Associate
Mercedes-Benz of Bellevue
Bellevue, WA
04.2021 - Current
- Manage full-cycle sales and lease transactions, translating client needs into structured financial and product solutions.
- Analyze pricing structures and financing models to guide data-informed decision-making.
- Consistently exceed monthly performance targets through disciplined pipeline management and structured follow-up systems.
- Utilize CRM tools and Excel-based tracking systems to monitor conversion rates, forecast performance, and identify operational gaps.
- Improve workflow efficiency by implementing streamlined communication and task-tracking processes.
- Present complex financial and product information clearly to diverse stakeholders to support informed decisions.
- Maintain long-term client relationships through accountability, transparency, and results-driven execution.
- Developed strong client relationships through personalized service and product knowledge.
- Guided customers through vehicle selection and leasing processes to enhance satisfaction.
- Conducted market research to identify trends, informing inventory management decisions.
- Maximized revenue generation with targeted marketing strategies aimed at attracting high-quality prospects and retaining existing customers.
- Analyzed sales data to optimize strategies, resulting in increased conversion rates.
Education
Bachelor of Business Administration - Marketing
University of Washington Bothell
06-2020
Associate of Business - undefined
Cascadia College
01-2018
Skills
- Strategic Planning & Execution
- Process Improvement & Workflow
- Optimization
- Performance Metrics & Reporting
- Cross-Functional Collaboration
- Structured Problem-Solving
- Data Analysis & Business Insights
- Organizational Effectiveness
- Stakeholder Communication
- Advanced Microsoft Suite
- CRM & Business Systems
- Conflict resolution
- Negotiation
- Account management
- Strong negotiation skills
- Inventory procurement
- Verbal/written communication
- Listening skills
- Problem-solving skills
- Analytical thinking
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Sales & Leasing Associate
Mercedes-Benz of Bellevue
04.2021 - Current
Associate of Business - undefined
Cascadia College
Bachelor of Business Administration - Marketing
University of Washington Bothell