Richard Unogwu

• Coordinated efficient delivery routes for fuel convoys, minimizing travel time and optimizing resources.
• Efficiently managed hazardous waste disposal, adhering to environmental regulations and minimizing potential risks.
• Streamlined fuel distribution processes to ensure timely support for mission-critical operations.
• Increased fuel efficiency by implementing precise inventory management and supply chain optimization techniques.
• Monitored trends in petroleum usage to forecast future requirements accurately, facilitating better resource allocation decisions.

• Improved customer satisfaction by providing exceptional service and addressing policyholder concerns in a timely manner.
• Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness.
• Negotiated favorable terms for clients during the claims process, resulting in higher claim payouts and satisfied policyholders.
• Prepared detailed reports for management regarding sales performance, market trends, and competitor analysis to inform decision-making processes.
• Maintained high client retention rates with regular follow-ups, personalized attention, and prompt resolution of issues.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

Provided expert financial solutions to individuals and businesses.

• Created, prepared, and delivered reports to various departments.
• Improved communication within the organization through regular updates on policies, procedures, and key events.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.
• Contributed to successful projects by providing essential administrative support and resource management.