Richard Urban
Henderson,NV
Summary
Dynamic professional with extensive experience at Ferguson Plumbing Supply, excelling in inventory management and customer service. Proven ability to lead teams and enhance operational efficiency through effective cross-training and multitasking. Recognized for strong product knowledge and adaptability in fast-paced environments, consistently achieving performance goals.
Overview
5
5
years of professional experience
Work History
Counter Sales III
Ferguson Plumbing Supply
Henderson, NV
06.2021 - Current
- Provided guidance on product selection based on customer needs and preferences.
- Enforced store policies on payments, returns, and exchanges to ensure compliance.
- Monitored inventory levels, reporting shortages for prompt replenishment.
- Cross-trained colleagues in counter operations to enhance team flexibility.
- Executed opening and closing procedures, including counting register drawer funds.
- Managed multiple tasks in a fast-paced environment to maintain operational efficiency.
Warehouse Supervisor
Ferguson Plumbing Supply
Henderson, NV
11.2020 - 05.2022
- Provided leadership to motivate staff members to achieve performance goals.
- Enforced company policies related to employee conduct in the workplace.
- Routed trucks for deliveries for the following morning.
- Loaded trucks with completed orders.
- Monitored workers and reviewed completed work for proper performance. (Auditing)
- Completed or assisted with difficult or skilled tasks.
Education
High School Diploma -
Foothill High School
Henderson, NV06-2002
Skills
- Product knowledge
- Inventory management
- Cross-training staff
- Customer service
- First aid training
- Adaptability and flexibility
- Multitasking capacity
- Organizational skills
Affiliations
- Bowler
- Golfer
- Outdoorsman
Timeline
Counter Sales III
Ferguson Plumbing Supply
06.2021 - Current
Warehouse Supervisor
Ferguson Plumbing Supply
11.2020 - 05.2022
High School Diploma -
Foothill High School
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