Richard Urias
Phoenix,AZ
Summary
Dedicated Postal Service Clerk with expertise in mail sorting, cash handling, and workplace safety. Proven ability to enhance customer satisfaction through effective problem-solving and team collaboration.
Overview
40
40
years of professional experience
Work History
Postal Service Clerk
United States Postal Service, USPS
11.1981 - 02.2022
- Processed incoming and outgoing mail efficiently to meet service standards.
- Operated various postal equipment, ensuring accuracy in sorting and delivering packages.
- Assisted customers with inquiries, providing detailed information about services and rates.
- Maintained organized records of shipments, improving tracking and retrieval processes.
- Trained new clerks on procedures, enhancing team performance and service delivery.
- Oversaw daily operations, ensuring compliance with USPS regulations and safety protocols.
- Led initiatives to enhance customer satisfaction through timely resolution of service issues.
Education
High School Diploma -
North High School
Phoenix, AZSkills
- Mail sorting proficiency
- Workplace safety practices
- Insurance claims processing
- Labeling and packaging
- Retail sales
- Postage calculation
- Money order transactions
- Problem-solving skills
- Documentation
- Pricing structures
- Teamwork
- Service oriented
- Problem-solving abilities
- Cash handling
Languages
English
Professional Working
Timeline
Postal Service Clerk
United States Postal Service, USPS
11.1981 - 02.2022
High School Diploma -
North High School