Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
6
6
years of professional experience
Work History
Air Import Agent
Expeditors International
06.2023 - Current
Monitored and dispatched urgent air shipments
Maintained accounts payable
Coordinate customs clearance and export with origin offices to ensure timely movement
Department up 80% YoY.
Ocean Import Agent
Expeditors International
10.2021 - 06.2023
Oversaw vessel congestion in West Coast ports
Extremely familiar with freight movement to Detroit over 2021-2022 period
Dispatched FCL containers to truckers, ensured on-time delivery
Provided customer service to many different companies in a period of global stress.
Server
Meadowbrook Country Club
11.2019 - 08.2021
Maintain a professional attitude among club members
Provide five-star services to members and guests, ensuring satisfaction and member retention
Coordinate between members and kitchen to create and serve custom meals to suit individual needs.
Server/Bartender
Bahama Breeze
06.2018 - 12.2019
Led other servers on high-volume nights and oversaw distributing side work
Was asked to be a bartender at nineteen years of age due to proficiency on the floor
Led location in satisfaction surveys over a calendar year with a 96% approval rating.
Education
Bachelor of Science in Business Administration - Global Supply Chain - Summa Cum Laude
Wayne State University, Mike Ilitch School of Business
Detroit, MI
05.2022
Associate Degree in General Education - General Education
Schoolcraft Community College
05.2019
Skills
Microsoft Office - Word, Excel, Access, Publisher, and Outlook
Communication
Logistics Planning
Invoice Processing
Freight Forwarding
Shipment Tracking
Shipping method determination
Transportation Management
Accomplishments
Deans's List at over all college semesters (09/01/2017 - 05/01/2022)
Graduated Summa Cum Laude from Wayne State University (12/01/2019 - 05/01/2022)
Won Fall 2021 Meritor Procurement Case Study Competition (11/01/2021)
Employee of the Month: Expeditors DTW (08/01/2022)
Employee of the Year: Expeditors DTW (2022)
Timeline
Air Import Agent
Expeditors International
06.2023 - Current
Ocean Import Agent
Expeditors International
10.2021 - 06.2023
Server
Meadowbrook Country Club
11.2019 - 08.2021
Server/Bartender
Bahama Breeze
06.2018 - 12.2019
Bachelor of Science in Business Administration - Global Supply Chain - Summa Cum Laude
Wayne State University, Mike Ilitch School of Business
Associate Degree in General Education - General Education
Schoolcraft Community College
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