Richard Wenitsky
North Wales,PA
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Representative
Vanguard
05.2023 - Current
- Onboards clients from outside brokerages to Vanguard
- Processed Transfer of Assets and Rollovers into IRA accounts
- Processed Change of Ownership transitions for clients moving from Minor accounts to adult accounts and inheritance due to death.
- Acquired FINRA Series 7 license.
- Acquired: SFPP Specialist in Personal Financial Planning
Problem Resolution Coordinator
Quest Diagnostics, Inc
08.2020 - 10.2022
- Working in Referrals Department supporting all functions including:
- Packing and shipping of specimens to esoteric laboratories
- Monitoring queues to ensure 100% specimens get shipped correctly and on time.
- Monitoring and resolving issues with clients in jeopardy.
- Monitoring pending queues and updating status logs to keep client and lab informed Of the progress of testing.
- Contacting esoteric laboratories as needed to determine TAT and resolve issues in reporting.
Supervisor, Specimen Processing
Quest Diagnostics, Inc
11.2019 - 08.2020
- Supervised 24 processors in data entry and specimen processing.
- Interviewed, hired, and trained candidates
- Performed annual reviews
- Payroll editor
- Reduced overtime in department by 20%
- Increased average group productivity by 27% with no loss of quality.
- Left position due to Covid lockdown restrictions.
Tech, Problem Resolution-SP
Quest Diagnostics, Inc
01.2018 - 11.2019
- I have been the Problem Resolution Tech for the Microbiology department for 16 months and for the Referrals department for 13 months.
- I have served as a liaison between clients and the lab necessitating building relationships and rapport with both physicians’ offices and lab personnel.
- Daily tasks include TNP, QMPS, and Pending List resolution. tracking of missing specimens, and client education on specimen types and sources.
- I have created training documents and competed training of an associate who serves in the same capacity.
QUEST DIAGNOSTICS
01.2017 - 12.2017
- Participated in Specimen Management Kaizen Roadmap.
- Rolled out Pod set up to processing floor and set up and ran prototype pods.
- Trained Group leads in Pod management. improved pod process, including Kanban red/yellow visual management system for manual and electronic processing and TAK time management.
GROUP LEAD - SPECIMEN PROCESSING
QUEST DIAGNOSTICS
01.2009 - 08.2017
- Group Lead in Specimen Processing for 8 years.
- Workforce Central Timekeeping approval editor
- Run Cognos reports to facilitate Night Reports
- Initiated and ran training sessions for distribution team
- Cut out superfluous work to increase production rates by Eliminating the entry of non-test codes on A-station.
- Initiated the use of a stamp for House Account Reqs to Reduce human error and be more ergonomically sensitive
- Reduced Free time and increased production of EMR team by 10%By maximizing time spent on fastest production line.
- Increased production overall by 7% by eliminating superfluous photocopying of documents
- Lead Team metrics Huddles nightly
- Lead Cross Departmental metrics Huddles nightly
- Implemented Lean Operating Principles
- Utilized and trained group in 8-wastes and 5-S principles
QUEST DIAGNOSTICS
10.2015 - 11.2015
- GREENBELT TRAINING SESSIONS 2 WEEK COURSE. PLUS 2 successful GB Projects by 2017 GB P1: IMPROVE SORTING ACCURACY Outcome: 96% decrease in sorting errors GB P2: IMPROVE PRODUCTIVITY.
Education
Masters Degree - I/O PSYCHOLOGY
Capella University
06.2022
Diploma - COMPUTER PROGRAMMING
COMPUTER LEARNING CENTER
12.2000
Bachelor Degree - HISTORY
EAST STROUDSBURG UNIVERSITY
05.1993
Certification
1994 PA Social Studies Teacher Certification
Student Teaching
FINRA Series 7 License
ASIST Certification
Timeline
Registered Representative
Vanguard
05.2023 - Current
Problem Resolution Coordinator
Quest Diagnostics, Inc
08.2020 - 10.2022
Supervisor, Specimen Processing
Quest Diagnostics, Inc
11.2019 - 08.2020
Tech, Problem Resolution-SP
Quest Diagnostics, Inc
01.2018 - 11.2019
QUEST DIAGNOSTICS
01.2017 - 12.2017
QUEST DIAGNOSTICS
10.2015 - 11.2015
GROUP LEAD - SPECIMEN PROCESSING
QUEST DIAGNOSTICS
01.2009 - 08.2017
Masters Degree - I/O PSYCHOLOGY
Capella University
Diploma - COMPUTER PROGRAMMING
COMPUTER LEARNING CENTER
Bachelor Degree - HISTORY
EAST STROUDSBURG UNIVERSITY
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