- Outdoor Recreation
- I participate in a variety of outdoor recreational activities
- Camping (RV)
- Auto Repair/Restoration
- Martial Arts
- Adventure Travel
- Road Trips
Richard White
Commercial Sales
Auburn Hills,MI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales with talent for interacting with staff at all levels of organization and public.
Overview
34
34
years of professional experience
Work History
Commercial Truck Spec and Sales Specialist
Reefer Peterbilt
04.2021 - Current
- Engaged in ongoing training to develop product knowledge and improve client service skills.
- Resolved client complaints promptly, ensuring satisfaction and fostering loyalty.
- Built rapport and assessed needs to make product recommendations.
- Built strong client relationships through consistent communication and effective problem solving.
- Boosted client satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Increased, surpassed and set sales records by developing and implementing strategic sales plans.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Developed custom proposals for high-value prospects, successfully closing major deals.
Deputy Sheriff Sergeant
SCJSO
05.1991 - 06.2018
- Supervised daily operations and performance of patrol officers, ensuring adherence to departmental policies.
- Conducted investigations on criminal incidents, compiling evidence and preparing detailed reports for prosecution.
- Managed training programs for new recruits, enhancing their skills in law enforcement procedures and community engagement.
- Coordinated community outreach initiatives, fostering positive relationships between law enforcement and local residents.
- Evaluated officer performance through regular assessments, providing constructive feedback to promote professional growth.
- Trained new recruits on department policies, procedures, and best practices to ensure consistent enforcement of laws across the force.
- Streamlined incident response protocols to better allocate resources and minimize potential risks to officers or the public.
- Enhanced officer safety through continuous training in firearms proficiency, defensive tactics, and other essential law enforcement skills.
- Provided leadership during high-stress situations, guiding team members through critical incidents while maintaining a calm demeanor under pressure.
- Upheld a high standard of ethics within the department by enforcing regulations consistently and fairly among all deputies.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
Commercial Truck Driver
Pilot Travel Centers
10.1997 - 04.2013
- Operated commercial vehicles, ensuring compliance with safety regulations and traffic laws.
- Conducted pre-trip inspections, identifying maintenance needs before transportation.
- Managed delivery schedules, optimizing routes for timely shipments and fuel efficiency.
- As supplemental income to law enforcement, weekly, part-time operation of commercial vehicle hauling tandem 5000 fuel tankers for local deliveries.
Education
Criminal Justice
Wharton County Junior College
Wharton, TX05-1997
Skills
- Exceptional performance in commercial truck sales
- CDL driving experience with tandem fuel tankers
- Supervisory experience in high-pressure environments
- Mechanical experience in performance engine assembly (hobby)
Interests
Timeline
Commercial Truck Spec and Sales Specialist
Reefer Peterbilt
04.2021 - Current
Commercial Truck Driver
Pilot Travel Centers
10.1997 - 04.2013
Deputy Sheriff Sergeant
SCJSO
05.1991 - 06.2018
Criminal Justice
Wharton County Junior College
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