Richard Williams
Rossville,GA
Summary
Hardworking Cable tech. experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Professional experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Prep Cook
Martain Boyd Christian Home
Chattanooga, TN
04.2023 - Current
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Monitored inventory levels of all kitchen items and placed orders when needed.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Organized walk-in coolers and freezers according to established guidelines.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
Cable Technician
Spectrum / Charter Communications
Clearwater, FL
04.2018 - 01.2023
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
- Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
- Ensured that all installations met industry standards for safety and quality assurance.
- Inspected cable lines to identify any damage or corrosion that could affect service.
- Repaired faulty connections by removing old wiring and replacing it with new wiring as needed.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
- Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.
- Worked closely with engineering staff to coordinate projects that required multiple technicians on site at once.
- Trained junior technicians on best practices for installing cabling systems according to industry standards.
- Conducted regular inspections of existing cable infrastructure to identify potential areas of improvement.
- Replaced defective parts or components within a cable system when necessary.
Education
High School Diploma -
West Memphis High School
West Memphis, AR05-1990
Some College (No Degree) - General Studies
St. Petersburg College
Clearwater, FLSkills
- Kitchen Organization
- Ingredient Preparation
- Food Processing
- Customer Service
- Stock Rotation
- Menu Memorization
- Inventory Stocking
- Food handling
- Safe Food Handling
- Food inspection
- Workstation Maintenance
- Punctual and honest
- Food Storage
- Interpersonal Communication
- Teamwork and Collaboration
- Temperature Monitoring
- Cable arrangements
- Device configuration
- Electrical Troubleshooting
- Equipment Repair
- Troubleshooting skills
- Customer Education
- Equipment Repairs
- System Configuration
- Equipment Preparation
- Customer relations understanding
- Troubleshooting abilities
- Customer training
- System repairs
- Service Calls
- System Testing
- Technical Support
References
References available upon request.
Timeline
Prep Cook
Martain Boyd Christian Home
04.2023 - Current
Cable Technician
Spectrum / Charter Communications
04.2018 - 01.2023
High School Diploma -
West Memphis High School
Some College (No Degree) - General Studies
St. Petersburg College
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