Summary
Overview
Work History
Education
Skills
Timeline
background-images

Richard Womer

Littlestown,PA

Summary

Dynamic Account Specialist with proven success at Fastenal, excelling in account administration and customer relationship development. Recognized for resolving complex billing issues and enhancing client satisfaction through exceptional service. Proficient in Microsoft Office, demonstrating strong organizational skills and attention to detail in managing multiple accounts effectively.

Overview

11
11
years of professional experience

Work History

Account Specialist

Fastenal
10.2022 - Current

As an account specialist for fastenal I take care of buying and selling products for our customers. Below are some more of the responsibilities.

  • Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.

Correctional Officer

Adams County Correctional Center
08.2019 - 10.2022
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Infantryman

Army
09.2014 - 12.2018

As a soldier in the military I had a lot of different jobs. Below are some of the duties.

  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.

Education

Littlestown Area High School
Littlestown Pa
06.2014

Skills

  • Account administration
  • Customer relationship development
  • Document management
  • Microsoft office proficiency
  • Team leadership
  • Assessing risks
  • Teamwork and loyalty
  • First aid proficiency
  • Maintaining equipment
  • Equipment management
  • De-escalation techniques
  • Conflict resolution skills

Timeline

Account Specialist

Fastenal
10.2022 - Current

Correctional Officer

Adams County Correctional Center
08.2019 - 10.2022

Infantryman

Army
09.2014 - 12.2018

Littlestown Area High School
Richard Womer