Dynamic retail leader with a proven track record excelling in inventory management and customer engagement. Successfully enhanced profitability through strategic marketing and motivated teams to achieve operational excellence. Committed to fostering a positive work environment while delivering exceptional service and driving sales growth.
Hi, I’m
Richard Yanis
Murfreesboro,TN
Summary
Overview
21
years of professional experience
Work History
The Kroger Co.Brentwood, TN
Assistant Store Manager/HR Specialist
03.2023 - Current
Job overview
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
Designer Shoe WarehousePort Chester, NY
Store Manager
01.2020 - 03.2023
Job overview
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Boosted company sales by developing and implementing strategic marketing approaches.
CVS PharmacyLarchmont, NY
Store Manager
04.2016 - 01.2020
Job overview
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
TargetStamford, CT
Guest Relations Manager
05.2009 - 04.2016
Job overview
- Trained and mentored specialists in application of soft skills, guest recovery strategies and performance optimization techniques.
- Recorded guest issues in response tracking system to monitor resolution and schedule follow-up.
- Followed financial control procedures, enforcing proper management of cash, inventories and receivables.
J. CrewGreenwich, CT
Store Manager
01.2004 - 04.2009
Job overview
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Taught merchandising strategies to support store sales growth.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
Education
East Side High SchoolNew York, NY
GED
08-1997
University Overview
Skills
- Inventory management
- Proficient in schedule management
- Motivational techniques
- Cash audit management
- Customer service and engagement
- Upselling and cross selling
References
References
References available upon request.Timeline
Assistant Store Manager/HR Specialist
The Kroger Co.
03.2023 - Current
Store Manager
Designer Shoe Warehouse
01.2020 - 03.2023
Store Manager
CVS Pharmacy
04.2016 - 01.2020
Guest Relations Manager
Target
05.2009 - 04.2016
Store Manager
J. Crew
01.2004 - 04.2009
East Side High School
GED
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