Richarda Jackson
Mcdonough,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Jackie's Fish And Chicken
08.2021 - 02.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Detail Specialist
JCPenney Logistics Center
01.2005 - 06.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Banking Assistant
SunTrust
06.1999 - 04.2000
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
Education
No Degree -
University of Wisconsin - La Crosse
La Crosse, WINo Degree -
Eastern Illinois University
Charleston, ILCertificate Skills Certificate -
O.I.C Program
Danville, ILMicrosoft Certification -
Danville Community College
Danville, ILHigh School Diploma -
Danville High School
Danville, IL05.1981
Skills
- Verbal and Written Communication
- Customer Relations
- Operations Management
- Assembly and Production
- Sorting and Labeling
- Safety Protocols
Timeline
Owner/Operator
Jackie's Fish And Chicken
08.2021 - 02.2023
Detail Specialist
JCPenney Logistics Center
01.2005 - 06.2020
Banking Assistant
SunTrust
06.1999 - 04.2000
No Degree -
University of Wisconsin - La Crosse
No Degree -
Eastern Illinois University
Certificate Skills Certificate -
O.I.C Program
Microsoft Certification -
Danville Community College
High School Diploma -
Danville High School